Panda DrumReviews of pandadrum.com

Response from Panda DrumDec 13, 2024

Hi Lauri, Thank you so much for your wonderful review! We’re thrilled to hear that you and your grandkids are enjoying your Panda Drum together. It’s truly heartwarming to know that it’s bringing joy to your family. We also appreciate your kind words about our team. We always strive to provide excellent service and support, and we’re so glad to hear that you had a positive experience with us. Enjoy the music, and thank you again for your support! Best regards, The Panda Drum Team

Response from Panda DrumDec 13, 2024

Hi Johanna, Thank you so much for your thoughtful review! We’re so happy to hear that you’ve had a great experience with our after-sales service. We understand how important it is to get exactly what you ordered, and we’re glad we were able to quickly address the issue and make it right for you. Thank you for your kind words about our team and products. We truly appreciate your support, and we’re looking forward to hearing how you enjoy your new Panda Drum! Best regards, The Panda Drum Team

Response from Panda DrumDec 13, 2024

Hi, Thank you so much for your wonderful review! We are truly honored that your Panda Drum is becoming such an important tool in your sound healing practice, especially for such meaningful work with children. It’s also amazing to hear that you’re using it in your daily breath work practice. We always love hearing how our products contribute to personal well-being and growth. We believe in the power of sound, and we’re so pleased that you’re experiencing the full potential of your Panda Drum. We wish you continued success in your important work and look forward to hearing how your program for children evolves! Best regards, The Panda Drum Team

Response from Panda DrumSep 27, 2024

Hi Jeanmarie! We sincerely apologize for the inconvenience. We tried giving you a call, please call us back whenever you get a chance. We'd like to make this right for you ASAP! It seems that the package has been returned to sender from your local post office. EDIT: After the initial mistake in the address, your Panda Drum has been delivered after we confirmed with you on the call! Please consider updating your review, thank you!

Response from Panda DrumSep 27, 2024

Merci beaucoup pour votre gentillesse ! Nous vous souhaitons à tous de très beaux moments avec votre Panda Drum, et que votre maman en profite pleinement. 😊​

Response from Panda DrumDec 13, 2024

Bonjour Suzanne, Merci beaucoup pour votre retour enthousiaste ! Nous sommes ravis que votre Panda Drum stimule votre créativité et vous offre des moments de plaisir sans fin. C’est exactement ce que nous espérons pour tous nos clients : une expérience musicale qui inspire et qui ne s’arrête jamais ! Nous sommes également heureux de savoir que vous êtes satisfait de la qualité du drum. En effet, chaque Panda Drum est fabriqué avec soin, et nous mettons un point d’honneur à offrir des instruments de haute qualité, faits pour durer. N’hésitez pas à revenir vers nous si vous avez des questions ou des commentaires supplémentaires. Nous vous remercions pour votre confiance et vous souhaitons encore de nombreuses heures de musique inspirante avec votre Panda Drum ! Bien à vous, L’équipe Panda Drum

Response from Panda DrumDec 13, 2024

Bonjour Matthieu, Merci beaucoup pour votre retour ! Nous sommes ravis d’apprendre que vous avez eu une réponse rapide et positive concernant votre demande d’accessoires. Nous faisons toujours de notre mieux pour résoudre rapidement les petites préoccupations de nos clients et veiller à ce que vous ayez tout ce dont vous avez besoin pour profiter pleinement de votre Panda Drum. Merci encore pour votre confiance et à très bientôt. Bien à vous, L’équipe Panda Drum

Response from Panda DrumDec 13, 2024

Hi Shawn, Thank you so much for sharing your experience! We’re glad to hear that we were able to assist you with your return and provide the refund, including the return shipping cost. At Panda Drum, we always strive to make sure our customers feel supported and satisfied, and we're happy that we could meet your needs. We hope to serve you again in the future! Best regards, The Panda Drum Team