PamaheartReviews of pamaheart.com

Terrible customer service and product production & delivery lies.

I am very disappointed in this company, and will be letting everyone I know and more that this is not a company they should go through. I’ve ordered two shirts weeks ago for Mother’s Day and whoever is emailing me keeps pushing my questions off, makes me feel a little sketchy about this company. About ready to ask for my refund and take my business else where. Never got a confirmation number they said they would sent it out a week ago and then did yesterday as well like didn’t you guys already say you were shipping it out? I would really like some piece of mind knowing my order is actually coming. I don’t even know what to say at this point.. no help whats so ever and complete waste of time and money going through this company.

Out of 2 shirts I only received 1. I got my mom and mother-in-law both matching shirts for Mother’s Day on April 23 thinking most things get here in about a week but ordered two weeks in advance since it’s customized. Total was $56. The confirmation email only gives one tracking number assuming all items will be shipped together. The package that came only had my moms shirt in it. I need them both by Sunday. If it doesn’t come this week, I’m asking for a refund. This is not right. The website should’ve said it would’ve be shipped together and should’ve said when both would be here by. *Got a quick response back, which is nice. Hopefully, I'll get my other items soon and a tracking number for the 2nd shirt. I just wish they explained that on their website that not all items will be together or shipped and sent at the same time. Very frustrating now that I’ll have to go buy another gift somewhere else.

Paid for 2 day shipping at an extreme premium before my wife’s first Mother’s Day, completing the order April 30th. On May 5th, I’m still waiting for the company to ship the order. I am looking, best case scenario, at her gifts arriving either the day before (maybe) or after. Company shouldn’t charge extra for rush shipping if they can’t fulfill orders in a timely fashion, or they should advertise accurate arrival times for their goods based on their limitations in fulfillment. Edit: The vendor asked me to update my review if the item arrived in a timely fashion. Well, they did in fact manage to get the order delivered the last possible day. However, they also managed to print my child's name differently from what was submitted on the order. I am awaiting a response from the vendor on if they will refund me directly or if I'll need to charge it back through my credit card company. Happy Mother's Day!

Order arrived in only 6 days! But...XL shirt fits like a small. Very disappointed to have wasted $30 since I assume you can’t return a personalized item. Did love the colors and decal so just re-ordered a 3x and hoping it fits. normally wear L to XL and like my T’s a bit roomy. Very disappointed in sizing.

I gave 3 stars because I haven't received my Tee shirt to determine if the quality is good. However, please don't advertise for Mother's day when it takes up 21 business to receive the order. I ordered my shirt ahead of time in order to be able to wear it for Mother's day, but I don't think I will have it by then.... I don't think that I will be ordering from this company again. . UPDATE 5/6/21 I received my Tee shirt today and it's Just okay. The fabric is heavy and it reminds me Of a craft tee shirt from Michael's. Definitely not worth the $31 plus that I paid for it. But I was willing to take a chance because the idea was really cute. But could have made it myself. I have purchased Tee shirts from other Small businesses and have been mostly satisfied with price and quality of the material. I'm going to wear still and give it that 1st wash before wear. I'll see how it does...

Out of 3 shirts I only received 1. I got a mommy and baby matching shirt for mothers day and only received the baby shirt. I also got a mother's day shirt for my mom. Total was $81. The confirmation email only gives one tracking number assuming all items will be shipped together. The package that came only had the baby shirt. *Got a quick response back, which is nice. Hopefully, I'll get my other items soon and a tracking number for the 3rd shirt. I just wish they explained that on their website that not all items will be together or shipped and sent at the same time.

I ordered two t-shirts on April 5th, 2021. I tried to track my package but it just keeps searching. Today makes almost 3 weeks. I did order other t-shirts before and they were wonderful. Just wondering when I should receive my package.