PaintedautobodypartsReviews of paintedautobodyparts.com

super slow. been waiting a month and still haven't received. makes me look bad keeping customers car this long trying to run a business. first and last time. buy from partify

items were packaged very good. arrived 1 day after they shipped. (same state). if you go into this knowing it might be a month for painted parts,we want it all now in this pushbutton age. they probly cant get much done with the phone ringing all day. quit calling and slowing them down. for contacts,chat bot is no good,phone is hit or miss.the contact form is the way to go. so other than the wait time i give them an "A". if you order wrong its not their fault. no i didnt get paid for this. you just dont hear about the satisfied customers because they just go on with life,But if you have trouble,your more likely to post a bad reveiw. out of thousands of orders,yes there will be mess ups. it went great here. posting this in case you have worries. just be ready for car to be down a month.

So back on 5/01/25 and after going back and forth on who I would purchase two new fenders from I decided on this company. I did go through reviews for them along with other companies and due to their history of being in the auto body business for a substantial amount of time I thought they were my best option. So the process of ordering and time line for receiving finished product was good however their packaging of products being shipped just plain out sucks! On my order both fenders came in damaged. I took pictures and notified them right away. I ended up keeping the drivers side even though it had some minor damage but the passenger side was damaged beyond repair. They did ship me a replacement but the packaging of the replacement was just as bad as my original shipment so I once again received another damaged fender. They package product like it being delivered locally in the back of a pickup truck! On numerous occasions in my dealing with them I questioned their packaging process but never got an answer from them. It’s like they just don’t care about someone paying for new parts but receiving damaged parts at best. Seems like a racket where they just wear you down so you take the crap they send you and it is obvious they never plan on improving their packaging to ensure you get what you paid for. Reason why they most likely would not answer my questions on the packaging process. To me it seems like they sell you new but send you damaged as a result of the shipping and then they probably put in claims on your damaged parts and get reimbursed from the shipper. This allows them to make double the money on each sale! Given this why would they answer packaging questions and or provide better packaging. On a positive note I would like to say they did refund me some money on the second damaged fender I received. This is the only reason why I gave them 2 stars. Here is an actual part of a reply I sent to them: “So I am not going to pursue another replacement fender from you. I will deal with the crap you sent me. Pretty sad when a customer purchases new but receives damaged goods not once but twice. It’s obvious by your lack of transparency and inability to answer my questions on your packaging that we could keep doing this over and over and I would never receive product without damage. Don’t even understand why anyone would run a business like this especially if they don’t even want to improve their packaging to help guarantee a customer gets what they paid for” My advice, stay away from this company and go with someone who will package the parts you purchase better and are also willing to answer direct questions as to just how they package parts being shipped. There are other choices out there for suppliers who provide the same service this company does. Don’t make the same mistake and use these jokers!

Both times I called, I was cut off by disrespectful workers. One woman told me they are behind because they have so many orders. I told her it was unacceptable and had to ask to speak with a manager. She sent me to a full VM. I called back and spoke with Alex from the time he said Hello, and he had an attitude. We began to get into a disagreement. Alex asked me a question, then cut me off when I was answering, and then told me to calm down. The fact that Alex's voice was already elevated and agitated when he answered the phone was dishearten I asked for the Manager Alex said he's not here, so I asked for the name he said Anthony I asked for the last name he would not tell stating he did not know it I asked for the email he told me to go online well there was no email. Maybe Anthony needs to be in the Office to make sure they're caught up with production and teach his employees how to handle paying customers. I spent over $600.00 to get an attitude and lies about my order is beyond comprehension. All because I called Alex out, he told me I reached out last Friday,7/18/2025 not true. I reached out Friday, July 11th via email. Whoever responded on 7/15/2025, they responded that the order will be shipping out in the next 48-72 hours.7/16/2025 I asked for a tracking number they told me I would receive an email. today is 7/23/2025, which is more than 72 business hours. and when I called Alex out, he just got louder with me. Finally, I hung up. I hope whoever the owner /leadership is reads this to see how bad their employees are to customers.

After waiting a month for a Honda fender, it arrived with half of the metal uncovered. Presumably they had wrapped it prior to shipping but it was wrapped so poorly that whatever protection it had was gone. It (obviously) arrived damaged, dented. Polite emails went unanswered except one which directed me to the policy that read “if accepted and signed for it can not be returned — however, the shipper (I believe it was USPS) just left it at my door so I’m out of luck. It fits and the paint looks good, but it’s dented - so, ya know, not really worth it, is it.

So I ordered a fender for my tundra and it came color matched perfect. Got here fast. There was a tab bent where the bolt goes on top but that was due to shipping because my box was torn a bit like the carrier handled it ruff. But it came perfect and the paint looks great on it. I wouldn’t listen to some of these negative reviews whole hartedly because I had an easy good experience with them.

I ordered a product on April 19th of this year. This company wasted a month of my time claiming my part was in their paint department according to their website order status checker. I received a random email today that my part supposedly arrived damaged and could not be reordered because it was out of stock even though it's available everywhere online. They just canceled my order without a phone call or any prior contact instead of just getting it from somewhere else and giving me a phone call it was going to take a little bit longer or doing something in honest company would do. I wish I had seen all these negative reviews before I even ordered.

PLEASANTLY SURPRISED WITH FIT OF BOTH FENDERS ON MY CHEVY EQUINOX. PAINT WORK WAS PERFECT AND COLOR MATCH PERFECT ALSO. VERY GLAD I ORDERED THEM FROM PAINTEDAUTOBODYPARTS.COM