PaintedautobodypartsReviews of paintedautobodyparts.com

This company is run by poor management and a def ear to customers expectations. I did not reakize this until my order was place and did not arrive on time. I tried to contact the company who bby the does not answer phone calls. The tracking program on the website does not work. And my account showing no orders recieved on my account history. They only responded with an update after I disputed the transaction with a its in paint and wll be shipped upon drying meassage. The parts arrived painted ( the parts were darker than expected but I cannot say wrong color until i take to body shop for evaluation may be to fading of existing paint) but the were wrapped well and protected, and they cancel some parts of the order without notice until they shipped which is very inconvienant due to need them for install . The paint work itself was adequet with some but min. orgage peel ith not runs in base or clear. This review is based on cutomer service and the non exestance of such. They did not conact me about the the late shipment,nor answer any phone calls,the order tracking feature nor my account showed any evidence an order had been placed. and only after the dispute where i supplied my invoice to the bank. There are other options that suppy this service are available i suggest using the other options. the paint work itself was a 4 out if 5 if the correct code was used. So its the managent that failing this business not the work quaity its self. it seems they dont care about customer experence or reviews. So my suggestion is only order with them if you are willing to place your order , pay them and wait a month and have zero chance to get an update ,have kept up with your reciept to prove your oder to the bank while filing a dispute. thats the only way to get a response.

Well the day before I paid and ordered my part they said it would be not more than 3 weeks, well its already been over a month and, when I told them i needed it within a month they said no problem because I am in bad health and have to pay someone to install the part so I could make a very important cardiologist appointment that is over 70 miles away ( I live in a very small town ) was supposed to have another stent put in ( and told them that ) but it seems like they dont care about seniors or veterans ( which im both ) very disappointed in this company who knows what the quality will be in also was told my part will be unfolded, I will write another review after I receive the part I will leave another review or retract this after I receive my order ( if I receive it) I finally received my painted part the part was painted good but it was 3 weeks late, and I paid 180.00 for delivery through R L carriers and they said they couldn't deliver it to my place so I had to drive 125 one way to Little Rock to pick it up liked the quality of part it was just a big hassle to finally get it

So back on 5/01/25 and after going back and forth on who I would purchase two new fenders from I decided on this company. I did go through reviews for them along with other companies and due to their history of being in the auto body business for a substantial amount of time I thought they were my best option. So the process of ordering and time line for receiving finished product was good however their packaging of products being shipped just plain out sucks! On my order both fenders came in damaged. I took pictures and notified them right away. I ended up keeping the drivers side even though it had some minor damage but the passenger side was damaged beyond repair. They did ship me a replacement but the packaging of the replacement was just as bad as my original shipment so I once again received another damaged fender. They package product like it being delivered locally in the back of a pickup truck! On numerous occasions in my dealing with them I questioned their packaging process but never got an answer from them. It’s like they just don’t care about someone paying for new parts but receiving damaged parts at best. Seems like a racket where they just wear you down so you take the crap they send you and it is obvious they never plan on improving their packaging to ensure you get what you paid for. Reason why they most likely would not answer my questions on the packaging process. To me it seems like they sell you new but send you damaged as a result of the shipping and then they probably put in claims on your damaged parts and get reimbursed from the shipper. This allows them to make double the money on each sale! Given this why would they answer packaging questions and or provide better packaging. On a positive note I would like to say they did refund me some money on the second damaged fender I received. This is the only reason why I gave them 2 stars. Here is an actual part of a reply I sent to them: “So I am not going to pursue another replacement fender from you. I will deal with the crap you sent me. Pretty sad when a customer purchases new but receives damaged goods not once but twice. It’s obvious by your lack of transparency and inability to answer my questions on your packaging that we could keep doing this over and over and I would never receive product without damage. Don’t even understand why anyone would run a business like this especially if they don’t even want to improve their packaging to help guarantee a customer gets what they paid for” My advice, stay away from this company and go with someone who will package the parts you purchase better and are also willing to answer direct questions as to just how they package parts being shipped. There are other choices out there for suppliers who provide the same service this company does. Don’t make the same mistake and use these jokers!

After waiting a month for a Honda fender, it arrived with half of the metal uncovered. Presumably they had wrapped it prior to shipping but it was wrapped so poorly that whatever protection it had was gone. It (obviously) arrived damaged, dented. Polite emails went unanswered except one which directed me to the policy that read “if accepted and signed for it can not be returned — however, the shipper (I believe it was USPS) just left it at my door so I’m out of luck. It fits and the paint looks good, but it’s dented - so, ya know, not really worth it, is it.