PaintedautobodypartsReviews of paintedautobodyparts.com

No response from multiple emails or phone calls, it's been 6 weeks and still no delivery, absolutely horrendous customer service, actually no customer service. Please look elsewhere

Title: Received a Dented Fender and Haven’t Received a Response to My Claim I ordered a painted driver-side fender for my Infiniti Q50 from Painted Auto Parts for approximately $451. Unfortunately, the fender arrived dented. I submitted a damage claim on October 6, 2026, the same day I reported the issue, but I have not received a confirmation email or a response. I’m disappointed because I paid for a painted replacement part and expected it to arrive in good condition. Dealing with a damaged part and not knowing whether the claim will be addressed has been frustrating. I hope the company improves its packaging, customer service, and damage-claim process. Based on my experience, I would advise other buyers to document the condition of their parts immediately upon delivery and keep photos and records of all communications. They also took about two months to deliver this part as well.

This company is the worst! Their customer service is NON-EXISTENT. They will tell you your item is shipped but it will remain in shipper waiting for item. They will not answer any calls and if you're lucky enough to get an email, it will be something to pacify the buyer.

please do not order from the company. 4 weeks and counting still waiting on my front painted bumper. i paid close to $600 plus shipping. they sent me an email saying order has been shipped with no tracking details. i called several times, day and night no response, they never picked up, i also emailed them as well, never reply back to my email. please do not order from them. they also operate by another company ''chicago auto body parts''. STAY AWAY. they are scammer.

SCAM ALERT DO NOT BUY FROM PAINTED AUTO PARTS, I ordered a hood for my jeep and paid in full, after about a month still no shipping label or tracking created, they dont answer the phone or emails, finally got My bank to reverse the transaction, DON'T WASTE YOUR TIME OR MONEY

DO NOT order anything from this company. My order is still "processing" after three weeks. They advertise that your order will ship in 5-7 business days. Mine is still proessing. It is not even "received". I've emailed them twice for a status update. They have not responded at all. I called their customer service number a dozen times but it's a void. No one answers. Their chatbot says all orders are filled and shipped within 5-7 business days. Yet, mine is still "processing" after three weeks, they have no means to contact them, and debited $279 from my account. It's fine if you are backlogged. The solution is reply to customers who have paid and quit your stupid social media ads. You obviously can't handle the customers hwo have paid.

I ordered a side view mirror on Aug 5th, it is now Aug 17th. Got an email saying it was shipped with no tracking number or order number. Tried calling all morning, no answer. Tried emailing 2 days ago, no reply back. Starting to think I got scammed. What is the world coming to? Lately it seems like everything is just a scam, im so tired of this.

Ordered a painted fender on June 30, 2026 with photo's of the paint code and auto. On july 17th they the part was in the paint department and they were waiting on Quality Control before shipping the fender, After waiting 5 weeks I disputed the transaction!!!