Andrew R.
Chicago / Painted Auto Body Parts not to be trusted
Ordered a painted bumper from Chicago / Painted Auto Body Parts and the entire experience was a mess. Their website advertises fast turnaround times for painted parts, but my order was delayed far beyond what they promise. I was repeatedly told the order would be shipping soon and that tracking information would be sent “within the week,” but nothing ever happened. Every time I followed up, I got another excuse or another delay. Eventually, I was told the part had been damaged and had to be reordered after I had already been waiting far longer than their stated timeframe. The biggest issue was the constant false promises and lack of honesty. Instead of giving accurate updates, they kept stringing me along with vague timelines that never materialized. After months of delays, poor communication, and no product delivered, I had to dispute the charge with my bank. Based on my experience, I would strongly recommend avoiding this company.
