PADIReviews of padi.com

Horrific e-learning experience, cannot access the divemaster manual, largely due to the use of the flash player not working. Everything appears outdated and wish I’d read the reviews before taking up the 25% offer.

I was medically discriminated by a course director during my divemaster course and PADI treated me very poorly while reporting the incident. They even CC'ed their lawyer after I said I would report a similar incident with another shop to the attorney general. They also said they would not entertain a professional membership with them (not that I want it). This was a truly horrific way to treat a student that loved the PADI system. Not a trustworthy organization at all. They don't protect students but protect and shield instructors instead. I'm now off to NAUI due to the poor experience with PADI and it's Quality Management.

very hard to connect and not stable ... not user friendly at all ... terrible!

How can yall have so many negative reviews without actually doing something about the problem. Every complaint has a reply about how they are sorry and what not but thats it. As much money as yall charge for the services then have a total crap shoot app. My buddy who is a dive master with yall told me to check ssi. 100X better than yalls garbage. Seems like its just another excuse with padi. Are yall so incompatent to hire someone that can design an app that works? Where is the quality control? Are yall just satisfied at sucking? Seems like it. Your competion can just say "look at padis reviews" and thats it.

Terrible. The Padi library app just won't let me connect to it (android app) Worst app ever. Unable to prepare for my next dives to come... Just put a PDF version of the open water on the web already and call it a day... Obviously you do not have the resources to create and test a working e-learning app.

One of the worst online software experiences that I've seen. Most of the time you just get the following error when trying to access the classes. Error. An error occurred while processing your request. It is pretty much a waste of money to purchase their online training and I use online training all of the time. I'm pretty sure that they are having issues with their software, but it doesn't appear that anyone is fixing it based on the other reviews.

Dreadful software and cannot be accessed. I'm extremely disappointed with the software. My daughter is booked in to do her Open Water in 5 weeks' time. I've purchased the online course and yet neither of us can access it (whether using Chrome, Explorer or Safari). No live chat or obvious assistance. Absolute waste of money and quite where we go from here remains to be seen.

This review refers primarily to my online learning experience (as many below do, too). Chrome experience: • startlingly complicated (and slow) access procedures: after creating my account, from typing in 'PADI online open water diver course' to viewing the course requires 12 clicks minimum through successive new pages and tabs repeating choices already made and offering new choices not wanted – that's 12 clicks NOT including data entry, non-functioning pages that have to be repeatedly clicked, or skipped, and going back and forth between pages owing to wrong pathways taken where a link has not worked. Some pages require a 10–15-second wait each before loading. Usually, login to a secure account requires 2–3 clicks and takes a few seconds total. • slow, confusing learning interface which is pointlessly difficult to access and use, making for a distracting and difficult learning experience – especially the modular layout with internal scrolling per module, which often results in bad outcomes such as being unable to refer to a numbered diagram or picture and the key to the picture at the same time or being unable to check test answers without writing them down elsewhere first (!) • missing information • repeated processes during testing • non-functioning links • failure to upload/register entered information including test scores, resulting in no way to prove test taken/test results • links which, clicked, freeze the page • 'false' links -- non-working link above the fold, working link below the fold (cannot be seen without scrolling down) I see, too, from several pages here on Trustpilot that, during several years of complaints, PADI has chosen not to update this learning experience. Caveat emptor! Edited: 1. PADI have promptly responded (below) to say the site is being re-edited this year. Future customers may get an improved experience. 2. As of today (18 Jan 2020) Chrome users unable to access test results (or any other part of their account) are still being redirected to a new page encouraging them to download Adobe Flash. (The page fails to load any of the pictures illustrating how.) Since at least mid-2017 the memos have been flying all over the interwebs about Flash as a major security vulnerability to computer systems running it. As far as I know Flash is already disabled by default on Mac and in 2017 it was announced Flash will be discontinued entirely on Microsoft, Google and by Adobe themselves from Dec 2020. So don't take PADI's advice to install Flash ... Check with your course provider what to do. Possibly you could take screenshots or photos of every results page – this appears to be the only way for me to get a record.