PADIReviews of padi.com

PADI want to charge me US$42 for an eCard for my dive certification. I will find another organisation to do future diving qualifications with.

Raped by an instructor

Minus a trillion Absolute thieves Dive with another company

We gifted our niece a PADI AOW eLearning course, all set and good to go. She did her eLearning in our native language (not English) and found that the translations were really poor, something might being acceptable 15 years or more ago but not today and not from a supposedly reputable organisation like PADI. What is even worse is that the eRecord can only be shown in our native language, if changing profile language settings to English then eRecord turns up as in-complete (not very ideal as she is planning to complete the practical part abroad). I really don’t see the logic here and why the eRecord validity should be dependent on the profile language setting. You should be able to get your eRecord proof in any language no matter the language used for completing the eLearning. Additionally the PADI account page don’t offer any ways to print out the eRecord (although stated possible), I had to use a snipping tool for this. PADI, if you don’t master to deliver proper translated training material in and transferable eRecords from an offered language then DON’T offer the training in this language. With this experience in mind then I find that the low scores generally given in Trustpilot is well deserved and I will for sure consider other training course options in the future than PADI.

Notre expérience a été totalement gâchée par le blocage causé par le Tour d'Espagne, nous empêchant ainsi d'atteindre notre point de rendez-vous. Malgré nos tentatives via mails et messages, le moniteur de plongée a catégoriquement refusé de nous aider à trouver une solution alternative ou une autre date. Son attitude désagréable et condescendante était flagrante, tout cela parce que nous avions réservé par l'intermédiaire de GetYourGuide et non en direct. Notre activité, pour laquelle nous avons dépensé 180€, est devenue une perte sèche. Sa seule réponse a été un désintéressé "Ce n'est pas mon problème !" Je vous conseille vivement de choisir un autre prestataire de plongée, potentiellement plus aimable et compréhensif. Évitez cette expérience commerciale insatisfaisante et privilégiez des entreprises qui se soucient réellement de leurs clients.

It's almost unbelievable that you have to pay $55 as a certified diver just to have your certification card displayed in the app. In the past, you could still search for your certification in the online database and show it to the dive center whenever needed. Nowadays, only the dive centers themselves have access to that. PADI truly lives up to its acronym "Put Another Dollar In." Paying $55 just to have an e-Card displayed in the app is utterly outrageous. I definitely won't go along with that. Here's how you can bypass this nonsense: 1. Uninstall your PADI app. 2. Ask your dive center to look you up in the database and provide you with a screenshot of your certification. 3. Save this screenshot and use it for all your future dives.

Nach Erwerb meines AOWD im Jahre 2023 bekam ich - anders als bei meiner Brevetierung als OWD im Jahre 2005 - leider keine Plastikkarte. Stattdessen soll ich für diese schlappe 54 Euro an PADI zusätzlich zahlen. Die Brevetierung als AOWD kann - ohne diese zusätzlichen Kosten - nur als sog. "PADI-eCard" online oder in einer Smartphone-App angezeigt werden. Möchte ich nun umgekehrt meine in der PADI-Datenbank hinterlegte Brevetierung als OWD aus dem Jahre 2005 ebenfalls als sog. "PADI-eCard" online oder in der Smartphone-App anzeigen lassen, soll ich wiederum zusätzliche 54 Euro an PADI zahlen. Für mich grenzt das an Abzocke.

I booked a holiday with them and must say they were very helpful. However, I had to cancel the booking due to personal circumstances. They ignored my request for 4-5 days, then on chasing, despite losing 30% (which I accepted and knew), they took up to a further 3 weeks to return my money. This is totally unacceptable and disappointing