Christopher
Satisfied 1st Time Experience
Simple site, helpful staff and good looking product.
Packlane makes it easy and affordable for small businesses to design and order custom boxes and packaging. Through Packlane's online store, customers can apply their own branding and artwork to various stock packaging styles, get an instant quote, and preview their box designs in full 3D using state of the art browser technology. Customers can place orders in quantities as low as 10 units and see it delivered in 2 weeks.
Packlane (packlane.com) has 452 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Christopher
Simple site, helpful staff and good looking product.
Renee T.
I'm delighted with the results and the overall experience. They were very reachable, made sure my art was right and good to go, the delivery times were correct, and the quality is excellent! Definitely recommend printing your boxes with them.
Cathy K.
Excellent service! The ordering process was easy to use and to upload. I appreciated the quick and efficient customer service and communication regarding my order.
Mike T.
We started a monthly subscription service and I was told this a great resource for boxes. We're a few months is and so far it's been great. I did need to adjust for production and shipping times but very positive experience
jeff C.
I am extremely happy with how my order turned out. I provided some less than optimal files and the customer service automatic email provided options to improve them. Which I thought was great. Then, an actual human (Bree) contacted me to follow up to help. She was super thorough and clear with all of her instructions. It's obvious to me Packlane wants to make sure everyone's orders turn out as best they can. The timing and all the updates were also fantastic. The final result looks amazing and I'm super happy with the whole experience.
Jason B.
We have been ordering from Packlane for approximately 3 years. We have placed consistent monthly orders during that time and have always been pleased with the quality of the boxes and the price. Within the past few months, we have gotten a new Account Manager named Cate Gooch. Cate has by far elevated our experience with Packlane and goes above and beyond to try and address any need we have. Her responses are always timely and personable and we are very pleased with the service we have received from her. Every business will experiene hiccups from time to time and Packlane is no different. It's how the business responds to those issues that matters, and Cate's help with any problem we have is what makes the difference. We will continue to be faithful customers.
Meraki W.
Items arrived on time and design is perfect.
Lorenzo I.
Very user-friendly website and super helpful staff allowing quick problems fixing! Materials and printing quality are great!