Huge scam, i had $400 in my balance and went afk for about an hour , then i get a email from Pacificspins saying they voided my balance due to me having "multiple accounts" when i specifically asked their support if i could make a new account and i got permission to because of me losing access to the email i had tied. BS SCAM they watch your money until u win big then take it all
Response from PacificspinsMar 11, 2025
Hi rory,
Thank you for reaching out to us. In order to look into your case further, could you please provide us with your account details so we can investigate this matter?
Please note, as stated in our Terms and Conditions, all players are entitled to have only one account. If a player creates multiple accounts, all winnings will be voided as part of our standard procedures.
Once we have your account details, we will be able to check everything for you.
Kind Regards,
James
PacificSpins Casino
KC
Kenneth C.
Scumbag site
So far so good, just hope the verification process doesn't take much longer. Would like to deposit and keep playing
Edit: after sending in about 20 selfies with id visible they denied me Everytime and then I use a photo app to make the id clear to read since they keep stalking my withdrawal they decided to email me back quick as ever telling me my photos were photoshopped and couldn't be accepted and my account was now deactivated and my winnings were no longer available. DO NOT USE THIS B.S!!!!
Response from PacificspinsMar 11, 2025
Hi Kenneth,
Thank you for providing additional information regarding your account. We have reviewed your case and, unfortunately, we can confirm that the documents submitted were altered, which is why your winnings were deducted from your balance.
We take document verification very seriously to ensure fairness and compliance with our policies. Any attempt to modify or manipulate the documents renders them invalid, which is why we had to deactivate your account as part of our procedures.
We understand this situation may be frustrating, but we must adhere to strict verification guidelines to maintain the integrity and security of our casino. If you have any further questions or concerns, please feel free to reach out to us.
Kind Regards,
James
PacificSpins Casino
JM
Jared M.
The way all online casinos should
The way all online casinos should!
Not once have I waited longer than 15min to receive my winnings. KYC verification was quick and painless and there are plenty of immersive entertaining games to choose from!
SR
Sara R.
They won't live up to anything like promises
(want to clarify that I was happy to use VISA or bank transfer as my crypto deposit according to the casino did not arrive but they refused me to do so)
have been trying to get casino profit from this casino for almost a year. unfortunately it is impossible. at first they didn't answer. then they wanted documents I had already sent once more. when they received all the documents you can provide income papers, proof of identity, driver's license, civil registration certificate, tax certificate, bank papers, etc., they wanted a verification payment in cryptocurrency. i made a transfer that disappeared(!!?) and i lost not only the profit but also money i put out for verification. I couldn't pay down visa or bank transfer so at this stage I gave up. if pacific spins wanted to pay out the small win i had they could easily be honest and accommodating but it was not possible to get help at all. felt cheated on the verification deposit they promised was so secure. disrespectful to take customers money so lightly. put in a lot of time and hassle unnecessarily, too
Response from PacificspinsMar 11, 2025
Hi Sara,
Thank you for providing the information regarding your account. We understand your frustration, and we sincerely apologize for the inconvenience you've experienced during the verification process.
As per our records, once a verification deposit is made, you will be able to proceed with withdrawing your funds from the balance. Regrettably, based on your geographical location, the only available method for the verification deposit is cryptocurrency.
We understand that this might not have been the preferred option, but it is a necessary step to comply with the verification process. We hope this clears things up, and we encourage you to reach out if you need any further assistance with completing the deposit.
Thank you for your patience and understanding. We look forward to resolving this matter for you.
Kind Regards,
James
PacificSpins Casino
AM
Angela M.
Pacific Spins is legitimate and 5 stars all day
Getting verified does take time, but that's part of an honest online casino doing their job to keep things on the up and up. So I can appreciate that. They are fair and respond quickly to questions. I would have to say this is one of the top online casinos out there- definitely should play here! They are my new favorite! ❤️❤️💯
PP
Patrick P.
The biggest thing is the speedy…
The biggest thing is the speedy payouts. I have gotten my money inside of 30 minutes vs other casinos which have taken almost an entire month to pay out!
TR
toine R.
I really love playing at pacific spins…
I really love playing at pacific spins it’s a very great online casino and I highly recommend it. The games are great and the payouts are fast. Try it out today
TL
Tiffany L.
Overall good experience
It's ok just don't give enough promotion or free play
