Alyssa D.
Don't be fooled by the hype
I bought the Bye Bye Bush and was very disappointed. Not only did it not remove the hair, it also was irritating and the hairs still grew back as ingrown. Honestly no better than shaving. And what's worse is that when I contacted them about the 30-day money back guarantee that is slapped all around their website and instagram, and falsely claims their products as a no risk option, they are now only offering 50% of the original price or store credit (ha!) The whole thing feels very scam-y. Women preying on other women's insecurities and not following through with what they claim to do. Absolutely frustrated and disappointed. Don't be fooled by the hype of this instagram brand like I was. *Edit they use all of this flowery customer service language to cover up the fact that they take your money and run. Why put on your website "30-day money back guarantee" when you have no intention of actually following through with that promise? The intention is deception. And they require customers to "read the fine print" like some late night tv ad... so tasteless.
Response from Oyo SkincareMar 24, 2025
Oh love, we're so sorry this was your experience. 💔 We never want anyone to feel misled or disappointed—we know how frustrating it is when something doesn’t work the way you hoped. Bye Bye Bush is designed to be a gentle but effective alternative to shaving, but everyone’s skin and hair type react differently, and we hate that it didn’t give you the results you were expecting. 🥹 Our refund policy aims to keep things fair for all our customers, and while we do offer partial refunds or store credit, we completely understand that this wasn’t what you anticipated. Your feedback is truly valuable to us, and we appreciate you sharing your experience. If there’s anything else we can do to make this right, we're here for you. 💖✨



