Oyo SkincareReviews of oyoskincare.com

Response from Oyo SkincareOct 26, 2025

We’re so sorry to hear about your experience, Kizzy! We completely understand your frustration. Skin can vary from person to person, and sometimes certain products may cause irritation. Please feel free to reach out to us anytime if you’d like any tips or assistance, we’re here to help! 💖

Response from Oyo SkincareJun 6, 2025

Hi Sharlize — thank you so much for sharing this so openly. We are really sorry Bye Bye Bush didn’t give you the smooth experience you were hoping for, especially ahead of your holiday. We know how much trust you put into your self-care routine, and how frustrating it can feel when it doesn’t go as planned. It sounds like you gave it a really good try — sometimes coarser or more stubborn hair can take a bit more experimenting (using a soft cloth to help remove residue can really make a difference), but I fully understand that’s not what you want to deal with when you're on a time crunch. We’ve also sent you an email 📩 so we can help make this right for you — please do check when you have a moment. We truly want you to feel supported and confident in your routine. Sending lots of love! 💛

Response from Oyo SkincareMar 23, 2025

Hey Camilla, we hear you—and we totally get how frustrating it is to invest in skincare and not see the results you were hoping for. Everyone’s skin is wildly unique (which is both beautiful and, let’s be honest, a little unfair at times), so what works wonders for some may take a little longer for others. If irritation and ingrowns are still sticking around, we’d love to help troubleshoot—sometimes a small tweak in application or routine can make all the difference. Drop us a message, and let’s see if we can get your skin feeling happy and smooth. ❤️

Response from Oyo SkincareAug 22, 2024

I’m really sorry to hear about the issues you’ve experienced with your order, Vee. That’s definitely not the result we aim for, and I understand how disappointing and painful this must be. Thank you for sharing your honest feedback—it’s important for us to know how our community actually feels. We’ll take your comments into consideration as we work to improve. We truly appreciate your support and hope for a better experience in the future.💖

Response from Oyo SkincareJan 12, 2024

Hi Lauren, thank you so much for sharing your honest feedback about Bye Bye Bush. We're truly sorry it didn't work for you. Indeed, skincare is a journey that can be different for everyone. We appreciate you sharing your experience in detail as we are constantly trying to improve our products, especially with our new Bye Bye Bush. Thank you for trusting us in the first place and don't hesitate to reach out to us if we can hep with anything else 💖

Response from Oyo SkincareJun 28, 2023

Hi Jade, thank you for taking the time to share your experience with our products. We appreciate your honest feedback and are sorry to hear that the 3-step routine did not meet your expectations in addressing your ingrown hair concerns. We understand the frustration of investing in a product with high hopes, especially when dealing with a persistent issue like ingrown hairs. While it may work differently for each individual, we genuinely regret that our products did not deliver the desired results for you. If you are interested, we offer a free routine guide that might help maximise the results that you are getting. Our customer support team, who will be more than happy to assist you with this. ❤️ Thank you again for your feedback, and we hope to have the opportunity to regain your trust in the future. Should you have any other questions or concerns, please don't hesitate to contact us. 😊

Response from Oyo SkincareMay 7, 2023

We're sorry the creams didn't work for you, Holly. We appreciate your feedback and are constantly improving our products. We're glad to hear you found a solution that works for you with exfoliating and moisturizing. Thank you for trusting us in the first place 💖

Response from Oyo SkincareFeb 21, 2023

Hey Stella! 😊 We're so sorry to hear that our ingrown hair duo didn't work for you as expected. We totally understand how frustrating it can be to spend money on a product that doesn't deliver the results you were hoping for. 🥺 We want you to know that we care about your experience and we do have a satisfaction guarantee. We're more than happy to make things right for you and help you find a product that works better for your needs. 😍 Please don't hesitate to reach out to us directly, so we can assist you with a refund or exchange. We genuinely want you to be satisfied with your purchase ❤️ Thank you for giving our product a try, and we appreciate your honest feedback. ✨