Maddie B.
The product wasn’t as I expected but…
The product wasn’t as I expected but the customer service team was prompt to respond and very informative. Dealing with skincare products I was nervous that in the case the product didn’t work out because of my sensitive skin it would be difficult to get a refund but the team was sincere and easily issued a refund based on my experience.
Response from Oyo SkincareMay 6, 2026
Hi Maddie, Thank you so much for your honest feedback 💗 We’re really glad our customer service team was able to support you promptly and make the process smooth, especially with your concerns about sensitive skin. We really appreciate you taking the time to share your experience, and we’re always here if you need anything in the future 😊



