Lorrie G.
The bottle fits the machine
The bottle fits the machine. Service was excellent. Thank you!
Response from OxygenPlus MedicalMar 11, 2020
Glad to hear! Thank you :)
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OxygenPlus Medical (oxygenplusmedical.com) has 196 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Lorrie G.
The bottle fits the machine. Service was excellent. Thank you!
Response from OxygenPlus MedicalMar 11, 2020
Glad to hear! Thank you :)
cary T.
My 2nd one bought, enough said
Response from OxygenPlus MedicalMar 6, 2020
Thank you! This is a great testament from a happy customer :)
Luther D.
Still waiting for my order - been 4 wks
Response from OxygenPlus MedicalFeb 29, 2020
We are sorry for the delay! We have been very open with our communications on this order. Since you ordered a new machine, it is subject to any manufacturer delays. I am sure you have heard of the Coronavirus and the delays it has caused in not only finished goods, but also items on a component level. This has caused abnormal delays in almost ALL new oxygen concentrators. Including your Devilbiss 10LPM machine. We have given you the proposed ship date from the manufacturer, to which your reply was "ok". We have heard of no changes since then. Again, we apologize for the delay, but this is completely out of our control. Just bad luck that the unit you purchased is on a country wide backorder until China opens it's supply lines after this virus is contained.
Buyer B.
Communicated with team and was able to get service for my concerns.
Response from OxygenPlus MedicalFeb 28, 2020
We are very sorry to hear this! This is definitely not normal practice at all. Since your name does not appear on this review, I would definitely suggest that you contact our offices to get this rectified immediately! Our number is 1-540-297-3257, or you can email us at [email protected] to start the process!
Ronald C.
very professional and efficient Ronald chandler
Response from OxygenPlus MedicalMar 6, 2020
Thank you for the kind review!
Becca
The machine will only go to 4.5ml. the alarm does not sound. It is making a funny noise after just a couple weeks. When I called customer service he said the alarm was not important and if it doesn't sound after a couple more uses call back.
Response from OxygenPlus MedicalFeb 28, 2020
I am sorry to hear of these troubles! A very common occurrence with some concentrators, is if you set them at a desired LPM setting and then hook up your tubing, humidifiers etc, it can cause backpressure on the flow meter which will make it drop a little. Removing the tubing will show it going back up to the desired setting! :-) If your alarm is not working, it can be a 9 volt battery that came loose in shipping. We never said the alarm was not important, because it certainly is! However, we said that the alarm is used to alert you when the unit is bot functioning, ie: a power failure. Give us a call at 1-540-297-3257 if you happen to have any other questions or concerns that we can help you with.
carole B.
My go to place for my Concentrator and supplies.
Response from OxygenPlus MedicalFeb 11, 2020
Thank you!
Gerald Van I.
Easy to choose, price was good and delivery reasonable.
Response from OxygenPlus MedicalFeb 5, 2020
Thank you for your continued support!