Thank you Oxygen Medical Plus. I ordered the wrong sieve beds for my 5LPM Invacare oxygen concentrator, my mistake.
Oxygen Medical went way out of their way to correct the issue for me. My concentrator is repaired now and running like new.
They were knowledgable, accomodating & professional. I will order again when the need arises. Thanks again :)
RE
Ralph E.
I DID NOT ORDER FROM THIS COMPANY
I DID NOT ORDER FROM THIS COMPANY, WHEN THE ITEMS SHOW'D UP, THEY WERE THE WRONG SIZE FOR MY SYSTEM..No info on box or letter stating what this was for..No phone number for follow up..Just return address on box..NEVER EVER USING THEM AGAIN, I NOW HAVE ITEMS THAT ARE NOT USABLE..
DS
David S.
Great Company
Great Company, their Customer Service is above the others. They have Great Products at Great Prices
WR
Wayne R.
Truly reconditioned? - Thanks for the clarification
Trying to figure out what the term reconditioned means. I bought
a "reconditioned" Invacare 5LX. I had used an Invacare Platinum 10 prior to this that had a door on the side that contained a HEPA filter. The five LX did not so I took the top off to see if it had one inside which it did. The only thing is the entire interior of the machine was filthy, obviously never having been cleaned. Machine was dated 2000. The beds were rated 2010. The hepa filter was dirty. The only reconditioning I could see was the exterior of the machine was wiped down and the large particle filter on each side had been cleaned.
The machine does work well.
Response from OxygenPlus MedicalDec 3, 2020
Thank you for your review and repeat business! Just for some clarification, despite what dates might be on the internal components from previous repairs throughout a machines life, please rest assured that each and every machine we service has all components serviced and rebuilt as outlined on our website! To the untrained eye it may seem certain components are not reconditioned, because all the wearable items, and replaceable media is actually inside the components (zeolite in the sieve beds, gaskets and bearings in the motor, seals in the 4 way valve etc) and cannot be seen until you disassemble the components. Almost like changing the oil in your car. Your engine might have some dust on it because its a used engine, but the oil is fresh but you can't see it unless you drain it back out. Each machine also receives all new filters, that is the most basic step of the rebuild process. It is 100% common for the filters to accumulate dirt in them from the testing each machine undergoes during its testing. In one year when you change that filter you will be very surprised how dirty that filter will become. This is good though, because the filter is doing its job! We also take pride in cleaning and disinfecting the units we service as well. Some machines do clean up better than others, but they all undergo the same process!
AP
Appreciative
A small blip in time, as pure as a human can be.
The people of this company went far beyond the call. In a warehouse where no one but themselves would know what they are doing. It didn't matter. They rushed to help someone in need without hesitation, without wanting anything, without worrying that they would be home a little later. Hell yes. Beauty rises from special times. What a glorious beauty they shared with me.
BM
Ben M.
great
great! works perfectly and every one was very helpful!
Response from OxygenPlus MedicalApr 3, 2020
We are pleased to hear you are happy with your order!
GG
Gary G.
We are pleased with our supplies.
We are pleased with our supplies.
Response from OxygenPlus MedicalApr 3, 2020
Thank you for your order!
TW
TW
Exceptional company
Exceptional company, great products and great service.
Response from OxygenPlus MedicalMar 22, 2020
Thank you so much for the review! We appreciate your business very much!