Cqueen
Average dealer
Got my Inogen 5 about year and a half only and stopped working. Contacted the store for repair and they were on it. My average rating was due to: 1. Was i recommended an inferior but expensive product? I mean its only about year and a half. 2. They charged me shipping when it is manufacturer warranty. 3. The error message did not indicate i needed new sieve beds, but oxygen store said i needed it and they can put it in for me which i questioned he said it only lasts a year and year half so i forked out another $149. The guy kept telling me that Inogen 5 is the only one where i can put it myself, but thats not my gripe. I feel that they are not actually listening to me and my needs.
Response from Oxygen Concentrator StoreJun 14, 2022
Thanks for sharing your perspective and we are sorry to hear about your experience. Please contact us at 1-877-303-9289 so we can answer any questions.



