Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

Judy in N.
Aug 11, 2023
The carrying case is too tight.
The carrying case is too tight.
Response from Oxygen Concentrator StoreAug 15, 2023
Thank you for your feedback. We apologize for any inconvenience you experienced with the carrying case. If you have any further concerns or if there's anything we can do to assist you, please don't hesitate to let us know. We value your feedback and are here to ensure your satisfaction. Your input helps us improve our products and services for the future. Thank you for choosing us, and we hope to continue serving you in the best way possible.
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Albert E.
Aug 11, 2023
Luke was very helpful
Luke was very helpful. He explained well, demoed the products, i felt very comfortable with his information and support.
Response from Oxygen Concentrator StoreAug 25, 2023
We're delighted to hear about your positive experience with Luke! Ensuring our customers are well-informed and feel supported is paramount to us. Luke's dedication to offering comprehensive explanations and demonstrating the products showcases our commitment to service. We're pleased you felt comfortable with the information and assistance he provided. Should you have any further questions or needs in the future, please don't hesitate to reach out. Thank you for sharing your feedback!
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Misyak, L.
Aug 10, 2023
There was no pressure to purchase
There was no pressure to purchase
Response from Oxygen Concentrator StoreAug 25, 2023
We're pleased to hear that you had a comfortable experience without feeling any undue pressure to make a purchase. It's important to us that our customers feel at ease and well-informed during their decision-making process. Should you have any further questions or needs in the future, please don't hesitate to reach out. Thank you for your feedback!
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Carter, C.
Aug 10, 2023
How quickly products came.
How quickly products came.
Response from Oxygen Concentrator StoreAug 25, 2023
It's great to hear that our delivery times met your expectations! We understand the importance of timely product delivery and are committed to ensuring our customers receive their orders promptly. Should you have any further questions or needs, please don't hesitate to reach out. We're here to assist! Thanks for your feedback.
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Ivan H.
Aug 10, 2023
I had a defective unit sent to me
I had a defective unit sent to me. I called and a new unit was here in two days. Excellent service.
Response from Oxygen Concentrator StoreAug 25, 2023
We're sincerely sorry for the inconvenience caused by the defective unit. However, we're glad to hear that the issue was promptly resolved and you received a new unit swiftly. We're committed to ensuring our customers receive quality service, especially when it comes to addressing concerns. Should you have any further questions or needs in the future, please don't hesitate to reach out. Thank you for your understanding and for sharing your positive feedback on our service!
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Carlos
Aug 10, 2023
I am having a terrible experience with…
I am having a terrible experience with my repair. Was quoted 3-6 weeks and I reached out on the 6th week to see when I will see my unit. Had a death in the family that I wanted to travel. I was told that my unit was finally inspected on 07/31 this is days before 6 weeks when I'm supposed to have been done. Now no one is getting back to me on an estimate. I'm on 7 weeks now. Just needed the screen replaced.
Response from Oxygen Concentrator StoreAug 15, 2023
We apologize for the delay and the inconvenience you're facing with your repair. This situation falls short of our usual standards, and we understand your frustration. We are actively looking into this matter and will expedite the resolution. Our customer service team will be in touch with you shortly to provide an update on your repair and ensure that you're taken care of as quickly as possible. Thank you for bringing this to our attention, and we appreciate your patience.
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Bill A.
Aug 10, 2023
Five Stars all round.
POC arrived on time in excellent condition. Assistance from Technical Support, and follow up by Sales, (Nick Vannatta), has been excellent. Couldn't ask for more.
Response from Oxygen Concentrator StoreAug 25, 2023
Thank you for the glowing review! We're delighted to hear that your POC arrived as expected and in top-notch condition. Our team, including Nick Vannatta, strives to provide unparalleled support and service, so it's heartening to know your experience matched our intentions. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your trust in us and your five-star feedback!
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Jewell, D.
Aug 9, 2023
You are dealing with pros!
Jim Hankin spent a lot of time explaining so much that we didn't fully know about the portable concentrators. And he walked us easily through the process and saved us some money. Very pleased!
Response from Oxygen Concentrator StoreAug 25, 2023
It's wonderful to hear about your positive experience with Jim Hankin! Educating our customers and ensuring they are well-informed is a priority for us. We're glad that Jim was able to guide you seamlessly through the process and even save you money. Your satisfaction and trust mean a lot to us. Should you have any further questions or needs in the future, please don't hesitate to reach out. Thank you for choosing us and for sharing your feedback!
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