Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

McInnis S.
Aug 22, 2023
The back pack for the concentrator fell…
The back pack for the concentrator fell apart during overseas trip the shoulder straps and top grab handle all came undone not reinforced enough had to carry with side handles. However concentrator worked well. I do not recommend the back pack unless it is inproved
Response from Oxygen Concentrator StoreAug 23, 2023
Thanks for sharing your feedback and we are sorry to hear about your experience. Our customer service team has been trying to contact you. Please contact us at 1-877-303-9289 so we can answer any questions.
Report
Kathy L.
Aug 22, 2023
Helpful personnel
Helpful personnel. Polite to the point
Response from Oxygen Concentrator StoreAug 25, 2023
We're glad to hear that our team was helpful and professional in their interactions with you. It's essential for us to provide clear and courteous service. Should you have any further needs or questions, please don't hesitate to reach out. Thank you for your feedback!
Report
Pratt, F.
Aug 19, 2023
Jim H was most helpful
Jim H was most helpful in getting me the correct unit for what I needed. I am currently testing it out before our cruise. Everything is working correctly at the present. It arrived on time and not damaged and was packed very well.
Response from Oxygen Concentrator StoreAug 25, 2023
It's wonderful to hear about your positive experience with Jim H! We're glad he could assist you in finding the right unit tailored to your needs. Ensuring our products arrive on time, in perfect condition, and are packed securely is a top priority for us. We hope you have a fantastic cruise and that the unit serves you well throughout your journey. Should you encounter any issues or have further questions, please don't hesitate to get in touch. Safe travels and thank you for choosing us!
Report
Byrd, M.
Aug 19, 2023
Professional
Professional, wonderful, and quick delivery!
Response from Oxygen Concentrator StoreAug 25, 2023
Thank you for your feedback! We're delighted to hear that you found our service professional and efficient. It's our aim to provide wonderful experiences for our customers. If there's anything else you need or any questions in the future, please don't hesitate to reach out. We appreciate your trust in us!
Report
Boggs, M.
Aug 19, 2023
Sales person Chris was most…
Sales person Chris was most helpful,polite,and enthusiastic to get done what had to be done to get my machine.
Response from Oxygen Concentrator StoreAug 25, 2023
It's great to hear about your positive experience with Chris! We believe in providing not only top-notch service but also ensuring our team exudes enthusiasm and commitment to our customers. We're glad Chris was able to assist you effectively in getting your machine. If there's anything else you require or any further questions you might have in the future, please don't hesitate to reach out. Thank you for trusting us with your needs!
Report
Springs C.
Aug 19, 2023
Good prices and customer support
OCS has very good prices and customer support. Unfortunately, we purchased a Claire Companion concentrator that has had to be sent in for service twice in 18 months (9,000 hours of use). OCS got it back to us in just a few days.
Response from Oxygen Concentrator StoreAug 24, 2023
Thank you for sharing your experience with Oxygen Concentrator Store. It's great to hear that you've found our prices and customer support to be satisfactory. However, I understand that experiencing issues with your Companion 5 concentrator can be frustrating. It's good to know that the Oxygen Concentrator Store was able to facilitate the service process efficiently for you. If you have any further questions or concerns, or if there's anything else we can do to assist you, please don't hesitate to reach out. Your feedback is valuable in helping us improve our products and services.
Report
Jacqueline R.
Aug 18, 2023
Very knowledgeable.
Very polite, helpful, knowledgeable. Received the concentrator quickly and when we had a question about part of it Anthony took care of it immediately. This is great service! So far we couldn’t be happier!
Response from Oxygen Concentrator StoreAug 25, 2023
We're delighted to hear about your positive experience with our team, especially with Anthony. Your satisfaction is our goal, and we're thrilled that you received your concentrator quickly and received immediate assistance when needed. If you could kindly share your positive experience, it would mean a lot to us. We're here to ensure your happiness, so don't hesitate to reach out if you need anything else.
Report
Million, A.
Aug 18, 2023
This company is amazing
This company is amazing! sends an email in perfect detail how to send the machine in, sends an email when the machine will be returned. Very pleased with the customer service!
Response from Oxygen Concentrator StoreAug 25, 2023
We're thrilled to hear that you're amazed by our service! Our goal is to ensure a seamless experience for our customers. It's wonderful that our detailed emails and communication about the machine's status met your expectations. If you could consider sharing your positive experience, it would be greatly appreciated. We're here to provide exceptional customer service whenever you need us!
Report