Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

Mangan, J.
Feb 27, 2024
Informing Customers
It would have been nice if you e-mailed us that a new replacement battery had been shipped out after we sent you the bad one back. I had to call Nick to get information as to when the replacement would be sent out. He was very helpful. Reply: The e-mail you mention (Feb 13) was for the first battery. This battery was not chargeable and we had to return it. You received it on Feb 22 and we received NO reply from you that you received it nor did we get an e-mail from you when you sent the new one out that we received yesterday. We had to get all of this info from Nick when we called him on Feb 26.
Response from Oxygen Concentrator StoreFeb 28, 2024
We apologize for any inconvenience, Judith. We did email you on Feb 13th regarding the shipment of your replacement battery. Sometimes our emails can end up in the spam folder due to inbox provider policies. Please do check there, and thank you for acknowledging Nick's helpfulness. We're always here to assist you.
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Stanley, F.
Feb 27, 2024
4 stars
Well haven't had alot of time to go though everything. Should be covered by medicare.
Response from Oxygen Concentrator StoreFeb 27, 2024
Thanks for your feedback, Frederick. Please let us know if we can do anything else.
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Janis A.
Feb 27, 2024
Incredible service
They got me a portable oxygen machine after my local company told me I would be put on a waiting list for months. And had no guarantee. I use mine to sleep at night. It’s helped so much thank you so much
Response from Oxygen Concentrator StoreFeb 27, 2024
Thank you for sharing your experience, Janis! We're thrilled to hear that we could assist you in getting the portable oxygen concentrator you needed promptly. If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help ensure you continue to receive the support you need for better sleep and improved health.
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J R V.
Feb 27, 2024
Sent my unit back for warranty repairs
Sent my unit back for warranty repairs. Returned and works better than new.
Response from Oxygen Concentrator StoreFeb 27, 2024
We're thrilled to hear your unit is functioning better than new after warranty repairs, J R Venhuizen! At Oxygen Concentrator Store, we're committed to ensuring our customers' satisfaction and it's gratifying to know we've met your expectations. Thank you for trusting us with your equipment needs, and we're here for you should you require further assistance in the future.
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Paul
Feb 27, 2024
Exceptional product, price, and salesperson
Exceptional knowledge and affability of the sales person. Quality, quietness, and price of the oxygen concentrator was outstanding. Prompt and free delivery of the product was greatly appreciated.
Response from Oxygen Concentrator StoreFeb 27, 2024
Thank you for your positive feedback, Paul! We're delighted to hear about your exceptional experience with our knowledgeable sales team and the quality of the oxygen concentrator you purchased. Our aim is to provide outstanding products and services at competitive prices, along with prompt and free delivery to enhance your experience. Your appreciation means a lot to us, and we look forward to serving you again in the future!
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John
Feb 27, 2024
Great find
Luke Corrick was very helpful with choosing the right machine for our needs. The machine came when he said it would and so far it has been just what we need. Works great and now we can leave the house much easier. Thank you, Jeanne Holden
Response from Oxygen Concentrator StoreFeb 27, 2024
Thank you, Jeanne, for sharing your experience! We're thrilled to hear that Luke was able to assist you effectively in selecting the ideal machine for your needs. Your satisfaction and convenience are our top priorities, and we appreciate your acknowledgment. If you need further assistance or have any questions, please feel free to reach out. Thank you for choosing us!
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Arola, K.
Feb 27, 2024
Oh I called there to ask a couple…
Oh I called there to ask a couple questions and luke answered them and explained everything to me perfectly and handled my order without any problems.
Response from Oxygen Concentrator StoreFeb 27, 2024
Thank you for your positive feedback, Karl! We're delighted to hear that Luke was able to assist you effectively, providing clear explanations and handling your order smoothly. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
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Barnes, J.
Feb 27, 2024
I still have not received the oxygen…
I still have not received the oxygen concentrator. It was supposed to be here 1 week ago but still not here. I called 3 different times. I called again yesterday Feb 26 I was told she would check with UPS warehouse and call me back but no call or text. Is this how you do business. I already paid for the concentrator
Response from Oxygen Concentrator StoreFeb 27, 2024
We sincerely apologize for the inconvenience you've experienced, Jeanne. It appears that UPS lost your oxygen concentrator, which is certainly not the level of service we aim to provide. We understand the importance of timely delivery for medical equipment and are dispatching another unit to you immediately to resolve this matter. We appreciate your patience and understanding as we work to rectify this issue and ensure you receive your concentrator as soon as possible. If you have any further concerns or need additional assistance, please don't hesitate to reach out to us.
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