Oxygen Concentrator StoreOxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Mountford, C.
Rex explained everything well. This included the pricing at the time we bought it. Rex was able to explain things after it was received.
Response from Oxygen Concentrator StoreMar 5, 2024
It sounds like Rex provided thorough explanations and support both during the purchase process and after the product was received. If you have any further questions or need assistance in the future, feel free to reach out to him or our team again.
Wicks, L.
They had what I needed and matched the price of my other store
Response from Oxygen Concentrator StoreMar 5, 2024
Thank you for your feedback, Larry! We're glad to hear that we were able to meet your needs and match the price from another store. If you ever require assistance or have any questions in the future, please don't hesitate to reach out to us. We're here to help.
Lee, S.
Aziz great to help me !
Response from Oxygen Concentrator StoreMar 5, 2024
Thank you for sharing your experience, Susan! We're delighted to hear that Aziz provided great assistance to you. If you ever need further assistance or have any questions in the future, feel free to reach out to us. We're here to help.
Carter, D.
KATIE WAS WONDERFUL. She was knowledgeable and easy to talk to.
Response from Oxygen Concentrator StoreMar 5, 2024
Thank you for your feedback, Daniel! We're glad to hear that Katie provided you with wonderful service and was able to assist you effectively. If you have any further questions or need assistance in the future, don't hesitate to reach out to us. We're here to help.
Consumer
Package sent to the wrong address and I had to go find it and get it
Response from Oxygen Concentrator StoreMar 5, 2024
We apologize for the inconvenience caused by the carrier's error in delivering your package to the wrong address. We're glad to see that you were proactive in resolving the issue and retrieving your package. We hope that the unit serves you well and provides you with the freedom you deserve. If you have any further questions or concerns, please don't hesitate to reach out to us.
Boyer, M.
The experience of shopping for and getting a small oxygen supplement was so easy. So easy to put together and use. So easy to put it in my rolater and carry along with me where ever I go. The transaction of buying was so simple. I would highly recommend the concentrator store to anyone. I am enjoying mine. Mary Boyer
Response from Oxygen Concentrator StoreMar 5, 2024
Thank you, Mary, for sharing your positive experience with us! We're delighted to hear that shopping for and getting your small oxygen machine was easy and convenient for you. We strive to make the process as seamless as possible for our customers. We're glad to hear that you're enjoying your purchase and finding it convenient to carry along with you wherever you go. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your recommendation and hope to continue serving you in the future.
Patti
Customer service was great before I purchased my OxyHome concentrator. Sadly, once I received the unit and turned it on, it had a terrible smell. I tried to contact my sales rep and also emailed the company. I did not hear anything from them. Thank goodness it just seemed to be an easy fix with letting the machine run for several hours, but it would have been nice if someone had contacted me. I shopped around quite a bit before purchasing this unit, and they do seem to have the best prices on all units, with free shipping! Just happy it wasn’t a major issue after purchase.
Response from Oxygen Concentrator StoreMar 5, 2024
We apologize for the inconvenience you experienced with the smell of your OxyHome concentrator upon receiving it. Our team strives to provide excellent customer service throughout the entire process, including after purchase, and we regret that we fell short in addressing your concerns promptly. While we're glad to hear that the issue with the smell seemed to resolve itself after running the machine for several hours, we understand the importance of timely communication and assistance in such situations. We appreciate your feedback and will use it to improve our customer service processes. If you ever encounter any further issues or have any questions in the future, please don't hesitate to reach out to us on the 'service' number provided on the sticker on the unit. We're here to assist you and ensure that you're fully satisfied with your purchase. Thank you for choosing us, and we hope to continue serving you in the future.
Smith, R.
I was billed for the machine then asked for a prescription that I did not have readily available. It delayed delivery for two weeks.
Response from Oxygen Concentrator StoreMar 5, 2024
We apologize for any inconvenience the prescription requirement may have caused. It's important for us to comply with regulations by ensuring a prescription is provided before dispatching medical devices like oxygen concentrators. Our team strives to process and ship orders promptly once all necessary documentation is received. We appreciate your understanding and patience in this matter. If you have any further concerns or need assistance, please feel free to reach out.
