Oxygen Concentrator StoreOxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Hilbers, D.
David was very helpful. Help me get what I needed and got it to me promptly. I was very pleased. Thank you.
Response from Oxygen Concentrator StoreDec 10, 2024
Thank you, Darann! We’re so glad to hear that David provided helpful support and got you exactly what you needed promptly. Your satisfaction means a lot to us. If you need any further assistance, please don’t hesitate to reach out!
Reed, R.
First call , talked to Luke, very knowledgeable about products. Very nice. Called next day left him message, didn’t hear back later in day and called back. Placed order with his supervisor due to him being off that day. She was also really nice and knowledgeable. Next day I received a call back from Luke just following up to make sure I was taken care of and satisfied. Great experience with the sales people. Only problem was shipping was delayed due to snowstorm but that couldn’t be helped. Very pleased. So far the concentrator is doing good. Just large but I knew that before ordering.
Response from Oxygen Concentrator StoreDec 10, 2024
Thank you, Ricky! We’re glad to hear that Luke and his supervisor provided you with knowledgeable and thoughtful support throughout your purchase. It’s great to know you had a positive experience with our sales team. We appreciate your patience with the shipping delay due to the snowstorm and are happy to hear your concentrator is working well. If you need any further assistance, please don’t hesitate to reach out — we’re here to help!
LS
I was given excellent help choosing the right concentrator. Then I received prompt delivery. My wife passed away after brief usage and the unit was graciously taken back since the 7 day trial period had not yet passed. I was well treated at a very difficult time.
Response from Oxygen Concentrator StoreDec 10, 2024
Thank you for sharing your experience, LS. We’re truly sorry for your loss and are glad we could provide support and understanding during such a difficult time. It’s important to us that you felt cared for and respected. If there’s anything else we can do to assist you, please don’t hesitate to reach out. Our thoughts are with you.
Davlin, M.
Daughter paid for what she thought was A decent warranty and an honoring company.but had to pay for a power cord that what was not the problem then pay $195,00 for refurbished unit not right at all
Response from Oxygen Concentrator StoreNov 21, 2024
Thank you for your feedback, Mary. We sincerely regret that your experience has left you dissatisfied. To clarify, when your POC experienced overheating, our customer support team tried to troubleshoot the issue remotely to save time and avoid shipping delays. Unfortunately, this didn’t resolve the issue, and we provided two options: either send the unit in for warranty repairs (which can take 4–6 weeks) or opt for a rapid exchange (REX) for a recertified unit with the same warranty coverage for a $195 fee. The REX option is offered to expedite the process for customers who need a working unit quickly. This choice was entirely yours, and we understand how important timely solutions are. We appreciate your feedback and will work to make our options clearer in the future. If you have any remaining concerns or questions, please don’t hesitate to contact us. We want to ensure you’re fully supported!
Leatherbury, P.
Great service and prices
Response from Oxygen Concentrator StoreDec 10, 2024
Thank you, Pam! We’re glad to hear you’re happy with our service and prices. If you need any further assistance, please don’t hesitate to reach out!
havana T.
My new battiry works great.
Response from Oxygen Concentrator StoreDec 10, 2024
Thank you, Tommy! We’re glad to hear your new battery is working great. If you need any further assistance, feel free to reach out!
Shelton, B.
I've been working with Katie Yeadon for a couple of years. She is the best!
Response from Oxygen Concentrator StoreDec 10, 2024
Thank you, Bill! We’re so glad to hear you’ve had excellent service over the years and that Katie has consistently provided top-notch support. Your loyalty means a lot to us. If you ever need further assistance, don’t hesitate to reach out — we’re here for you!
Cathy E.
Took a little to long to get it.
Response from Oxygen Concentrator StoreDec 4, 2024
Thank you for your feedback, Cathy! We’re glad you received your unit, but we apologize for the delay caused by extreme weather conditions. While we shipped the unit promptly, we understand how frustrating carrier delays can be. We appreciate your patience and understanding. If there’s anything else we can do to assist, please don’t hesitate to reach out!
