Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

Grebenstein, R.
Nov 22, 2024
When I received my columns
When I received my columns, I noticed one of the caps was missing from one of the columns. The oxygen Concentrator Store sent me another set of columns just in case the columns may have been compromised or contaminated. That's great customer service.
Response from Oxygen Concentrator StoreDec 10, 2024
Thank you, Raymond! We’re glad to hear our team was able to quickly resolve the issue and provide a replacement set of columns. Your satisfaction and safety are our top priorities. If you need any further assistance, don’t hesitate to reach out — we’re here to help!
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John G.
Nov 22, 2024
After sale support lacking
Ordered concentrator with next day shipping. UPS tracking showed a 3 day delivery so I emailed concentrator store for assistance. Never heard back from them. Tried 3 times. I was able to eventually solve the issue myself, but was left with little confidence in after sales support.
Response from Oxygen Concentrator StoreNov 27, 2024
Thank you for your feedback, John. We sincerely apologize for the lack of timely communication regarding your order. After reviewing the situation, we identified where we fell short, and our representative has since reached out to you to take responsibility. We’re glad to hear the concentrator arrived on time and that you’re pleased with it. Your feedback is invaluable, and we’re committed to improving our after-sales support to ensure better communication in the future. If you need further assistance, please don’t hesitate to contact us. Thank you for your understanding!
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Beauchamp, N.
Nov 22, 2024
Ask for Nick-
Ask for Nick-
Response from Oxygen Concentrator StoreDec 10, 2024
Thank you, Nancy! We’re thrilled to hear that Nick provided you with 5-star service. If you need any further assistance, don’t hesitate to reach out — we’re here to help!
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Gina
Nov 21, 2024
Chris Hollis was so helpful and…
Chris Hollis was so helpful and knowledgeable about the machines. He was honest with the information he provided and I felt he was very trustworthy and professional. In addition the service was quick to get the product out the door. I would definitely recommend Oxygen Concentrator store to anyone looking for equipment
Response from Oxygen Concentrator StoreDec 10, 2024
Thank you, Gina! We’re so glad to hear that Chris provided honest, knowledgeable, and professional support. It’s great to know you had a positive experience with our fast service as well. Your recommendation means a lot to us! If you ever need further assistance, please don’t hesitate to reach out — we’re here to help!
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Rita L.
Nov 21, 2024
Your representative was very helpful
Your representative was very helpful. He recommended exactly what I needed. Great service.
Response from Oxygen Concentrator StoreDec 10, 2024
Thank you, Rita! We’re delighted to hear that our representative provided helpful guidance and recommended exactly what you needed. If you have any further questions or need assistance, please don’t hesitate to reach out — we’re here to help!
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Ed W.
Nov 21, 2024
No Title
1. We got the correct A/C charging/power cord. 2. We got the correct spare battery. 3. We got the correct spare battery charger. 4. All items were in good condition/working order. 5. The items were delivered as promised. 6. Sales person was a helpful and efficient SME.
Response from Oxygen Concentrator StoreDec 10, 2024
Thank you, Ed! We’re glad to hear you received the correct items in great condition and that our salesperson provided helpful and efficient service. If you need any further assistance, please don’t hesitate to reach out — we’re here to help!
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Despie, D.
Nov 20, 2024
Naz Chaves was very helpful
Naz Chaves was very helpful, and informative. Concentrator was repaired. All around 5 Star.
Response from Oxygen Concentrator StoreDec 10, 2024
Thank you, Dennis! We’re happy to hear that Nav provided helpful and informative support and that your concentrator was successfully repaired. If you need any further assistance, don’t hesitate to reach out — we’re here for you!
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Lynne
Nov 20, 2024
Oxyhom 5L concentrator
Always great service. Informative and reliable information. Bought Oxyhome 5L concentrator and runs was quietly as advertised. But it does have a deep low hum sounds a bit like big truck running in driveway. Kind of soothing sound while your sleeping.
Response from Oxygen Concentrator StoreDec 10, 2024
Thank you, Lynne! We’re glad to hear you’re happy with your OxyHome 5L concentrator and that it’s as quiet as advertised. It’s great to know you find the low hum soothing while sleeping. If you ever need any assistance or have questions, please don’t hesitate to reach out — we’re here to help!
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