oxiline.shopReviews of oxiline.shop

This has been a really poor experience for such an important piece of equipment. I say equipment because although this review is for the adaptor, it speaks to the poor customer service experience regarding to the BP monitor as well. As someone who is t=required to take their BP every day I was going through 4 AAA batteries every 3.5 weeks. That's just ridiculous. So I ordered a USB C to USB C cable so I could take my BP from my laptop (Plugged in to AC not using the battery) to the monitor. I got different results from battery usage so I ordered the AC adaptor from your website. Finding a wall outlet to plug into that was within distance to a table where I could sit and use the monitor was really problematic. It was uncomfortable and not realistic where I had to move to so I called Customer Care. The person was pretty frustrated with me. Impatient. He kept telling me I really wanted to use the batteries which is not going to happen! I ended up throwing the adaptor in a drawer never to use for this purpose again and have gone back to plugging into the laptop sitting at a table where I can relax and use this monitor. I would absolutely tell everyone NOT to waste their money on this adaptor and furthermore would encourage all looking for a quality BP monitor to avoid Oxiline. Terrible/non existent customer service and you'll spend $100 a year on batteries.

Justine is the best. She helped to correct a minor problem with my device.

Denzel was very patient and comprehensive and answering my concerns

I bought a TENS unit from Oxiline and was very pleased with the ease of ordering the product and the quality of the device. Unfortunately I had to return it due to my medical situation. I contacted Oxiline regarding the return and received a prompt email from Anne with instructions on how to process the return. Days later, I followed up on the return and made a call to Oxiline to verify their receipt of the device. The customer Service rep., Justine, was most helpful and verified that they had received the return and he processed the refund right then. Justine was very professional and was a pleasure to speak with; I truly appreciated his service and the fact that I encountered a company that stands by their product and services. I highly recommend doing business with Oxiline.

I just purchase the Scale MD Pro. Needed assistance to properly sync the app with the scale. Received prompt, professional response from the support team. I would recommend adding the reset procedure to the instructions. Love the accuracy of the scale and look forward to monitoring all the additional parameters.

Excellent Customer Service Had a question re the Gluco XS pro & ordering the wrong item. Denzel, customer service agent, handled the issue quickly, professionally and correctly. Even though their site says M-F service Denzel responded on a Saturday & settled my issues.

I have tried a lot of different BP Monitors and Oximeters. I was getting very frustrated with the variation and inaccurate readings. I finally tried Oxiline. I find both monitors have very accurate readings. And finally I have an Oximeter that will actually display a reading and quickly - so many others I tried would just keep trying with no result. Customer Service is also outstanding. Immediate responses and they really care about happy customers.

I haven’t yet received my product. I was having difficulty with signing into the app . Justine assisted me in a patient and helpful manner leading to the resolution of my problem.