Stephen
Computer works
Computer works, came quickly. Only slight hiccup was in the packaging. I was thinking that there was no power cable initially, but then found the area where it was taped inside.

At OWC, we're committed to constant innovation, exemplary customer service, and American design. In everything we do, we believe in making a better world where technology inspires imagination and everything is possible.
OWC (owcdigital.com) has 119 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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IT & Communication · Chicago, Illinois
Excellent

IT & Communication · Evanston, Illinois
Excellent

IT & Communication · Chicago, Illinois
Excellent

IT & Communication · Naperville, Illinois
Excellent
119 approved reviews, newest moderated first
Stephen
Computer works, came quickly. Only slight hiccup was in the packaging. I was thinking that there was no power cable initially, but then found the area where it was taped inside.
glenn W.
Easy to ensure we ordered the right battery and arrived within a week. Took less than 10 minutes to switch out with good instructions glad that the tools were with it which made things much easier laptop went from retaining less than an hour of charge to now 8 to 10 hours. We’ll see if we get a couple years out of this battery like we should but happy with everything at this point.
Pamela T.
OWC can be trusted to deliver a quality product at a fair price. This is our second computer purchase and we have been extremely happy with both. We strongly recommend them for your Mac needs.
Marie-France C.
Received what I expected. Well packaged. Delays caused by Canada Post
Mark Varrichio, J.
Everything. First drive was DOA, but they handled the replacement like I was a king.Always the best service and the DOA drive was a fluke. I've been using them for years and always the same experience - perfect.
Stevan
Initially I considered purchasing a Laptop via Costco or Walmart, however the VALUE OWC provided, was significant! I've purchased from OWC for several years, so I felt comfortable returning to them. I liked the online layout and choices that enabled me to include what I wanted. That was the game changer for me., Other retail sources options were limited, OWC gave me choices. When you have a budget of a couple thousand dollars, you have to make hard choices. I believe OWC offers the best value and why I will return again in the future.
Ed
You have great products and service. I have been a customer for a long time and usually get my order quickly. However, this time was different as my order was shipped via USPS. It took from August 12 to the 19th for my order to arrive. Sorry, I do not remember if I had an option or not to choose another shipping option. While you cannot control the poor/slow handling by the USPS, you should consider better customer service by not shipping via USPS at all.
David F.
Always a good experience with OWC. Products are good, prices are good, shipping is fast.