Derrick T.
I ordered some air pods an never…
I ordered some air pods an never received them an try to contact them an say the site is updating an i cant get ahold of them to see where my order is or get my money back ...... Order it on 2-23-19.....
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Derrick T.
I ordered some air pods an never received them an try to contact them an say the site is updating an i cant get ahold of them to see where my order is or get my money back ...... Order it on 2-23-19.....
Kenneth T.
They gave me 24 months 0 interest. Emailed me confirmation and texted me the same info. Got my bill and they charged me 29% interest. They are a bunch of thief's. I hope AMAZON crush's them out of business. DO NOT DO BUSINESS WITH THEM OR THEIR BANK, COMENITY THEY WILL TELL YOU WHAT YOU WANT TO HEA LONG ENOUGH SO YOU CAN NOT RETURN THE PRODUCT. HONORABLE REVIEWS, TERRIBLE COMPANIES. i am reporting this with all my documents to a federal law firm.They have contacted ME about this scam. POS companies!
Heather
DO NOT buy from overstock. My rug was not the same color as the description. When I tried to return it, they want to charge me $50 for a return shipping fee, from their mistake. Never buying from them again.
Darlene B.
Looked up two items on web and found both at overstock.com. Madison Park Crawford 7-piece comforter set was $102. Price in creased to $113.99 once I put it in cart. They gave me promo for 15% off order. I also wanted gloss white black Hall console accent table. It cost $134.99 and also increased to $179.99. First experiences are everything! When a business doesn't honor it's asking price it displays you don't do business with them. Why give me a 15% off promo to increase the amount of each item way beyond display price. Downloaded app today, removed app today. Apologises do not provide a good trust worthy business relationship! In reading all the reviews I'm saddened by the people who actually bought items from this site. I won't make that mistake. Any business that changes it's prices when you add it to cart, we need to keep moving pass them. This company sounds just as terrible as Wish.com! No recommendations from me!
Andrew
I purchased a pair of leather boots on February 15 from Overstock.com, apparently from one of their marketplace sellers, Brands R Us in Millersburg, PA. The boots were too small so I wanted to exchange them for a larger size. I spoke with a "chat room" person, who gave me the number of the seller and told me to contact them directly. I tried -- repeatedly, and at different times of the day -- to contact the seller, but got a voice mail each time. I left several messages explaining the situation but never heard back from them. I also sent them an email. No response. Meanwhile, I contacted Overstock's customer care, by email and then by phone. They contacted the company, who responded several times with the SAME form email saying that I could send the boots back but would have to pay a 20 percent restocking fee. I kept explaining that I wanted to exchange them, not return them. Two days ago, I spoke with another Overstock rep who told me that ONE person was responsible at Overstock for dealing with problematic marketplace sellers like this one, and that that person would resolve the issue and get back to me within twenty-four hours -- and that I would NOT have to pay any restocking fee. Forty-eight hours went by and I received no response, so I called their corporate office in Utah. I spoke with Donna, a "corporate rep," who told me that the customer care person had given me wrong information, that I would indeed have to pay the restocking fee. When I complained that this was outrageous and that I had merely eanted to exchange the boots, she said that I had not purchased them from Overstock but from a marketplace seller and that the seller's conditions applied. Clearly they have no leverage over their sellers, and have no desire to break relations with poor ones. I have since been in contact with PayPal, who has opened a dispute and told me that they guarantee the purchase AND that the restocking fee will not apply: any sellers who accept PayPal have to accept their conditions, which preclude restocking fees. In short, I will have to wait ten days for this to be resolved. But I am so glad I went through PayPal. I will never use Overstock again, and strongly urge anyone who reads this to learn from my frustrating experience. All I wanted was to exchange the item for a larger size!
Irene
Recently ordered set of nesting tables. When we were about to place glass tops, we noticed a label which stated that the product exposes one to toxins, including lead. Once we disassembled, reboxed and sent tables back, they were willing to provide a refund. They explained that they had no legal obligation to inform purchasers of this issue. Really?! We’re over Overstock.
Kat
Poor customer service and delivery of goods not guaranteed. I bought an item only to have it cancelled (because they sold it when they had zero inventory) and my money was held for over a week. Poor experience all around! No sense posting products for sale you do not jave stock of and having people pay for it of you do not deliver.
Yoni V.
In de winkel zelf werd ik goed geholpen. Maar ondertussen is mijn bestelling al drie keer verzet! Iets wat ik normaal op enkele weken moest hebben heeft ondertussen een levertermijn van meer als drie maanden. Als ik dit had geweten had ik mijn tapijt wel ergens anders besteld hoor!