Overstock.comReviews of overstock.com

Lounge besteld VOOR de zomer nog, begin juni. Levertermijn 7 weken en krijg enkele dagen voor de levering een mail dat levering ineens 4 weken opgeschoven gaat worden. Ik had dus de kans niet meer om een andere te zoeken en mocht ze ook niet meer annuleren. Hier zit ik nu met een lounge einde zomer in de regen... Laat uitschijnen dat ze 'overstock' hebben aan meubels maar de naam is enkel bedrieglijk. Ook klachtendossier weken moeten wachten op antwoord en geen compensatie gekregen

Recieved a coupon from moving, i have just had major surgery couldn't go out looking for a couch. Found one paid for it. Recieved a tracking number on 10th of the month, it would be recieved by me on the 19th. It's 26th, for an entire week Overstock Customer Service has been given me run around. UPS said it was never in their custody, and now i got a refund. Without this company being held accountable. This was my 1st order with them and my LAST.

This company deserves no stars!!! It is a shame how small business WHO CARE ABOUT THEIR CUSTOMERS are struggling to stay in business during COVID-19; while this joke of a company still operates. Customer service was the worst I’ve ever experienced. They DO NOT care about rectifying their mistake. Incompetance to the highest level!!!! Save your money, time & sanity.

I do wish there was a way to put ZERO stars. Good luck. Over-rip off customers should be the name. I bought a row machine that was a piece of junk. Wanted to exchange it for another one for MORE money. Five phone calls later, promises to email a return label-nothing. They wanted us to put a machine back together, and video the problem!! After an hour of putting it back together and sending the video of a machine that did not work-still no return label. DO not order from these people. JEEZ!!!

Service nul, prix excessifs et qualité médiocre ! Bref passez votre chemin, il y a mieux et moins cher !

Bij bestelling meerdere fouten gemaakt. Tot 2 keer toe heb ik gezegd dat het aantal kussens bij het tuinmeubel niet klopten. Chance dat ik niet direct de bestelbon tekende. Levering maar gedeeltelijk gebeurd en onmogelijk om de klantendienst te bereiken. Steeds belofte van winkel of dienst na verkoop dat ze 'morgen' zullen contacteren. Reeds 3x morgen geweest. Fout bij leverancier en ze willen die eerst intern oplossen voordat de klant geholpen wordt!! Ik ben er niet over te spreken. Indien ik geen antwoord heb binnen de volgende 24uur ga ik mijn tijd in hun winkel gaan doorbrengen.

I ordered a 4 pack of sunscreen in june and all 4expire in October! How am I gonna use 4 bottles in one summer. I had to send them pictures then they said I couldn't return and they offered me a $3. Refund. The bottles were $25. So what is $3. Gonna do??!!

I wish I could give Overstock zero stars! The service had been terrible. I ordered an ottoman and was told it would be here on a certain date, it never showed up. I called Overstock and they said it didn’t ship. They then gave me a new estimated ship date and again, that time has passed. Now I can’t get a hold of anyone to help with the location of my order or to process a return of payment.