Overstock.comReviews of overstock.com

I am furious with this customer service. I returned a $50 item and it was not refunded because I could not provide a tracking number as the post office did not give me one. I sent a copy of the receipt that clearly shows it was sent a month ago. They obviously received it but denied my refund without a tracking number. I will never use them again.

I purchased a shower kit and 4 days later found it cheaper through two other retailers (Wayfair and Lowes). I tried to message someone about their price match guarantee and they said it is only available to their customers who pay for their membership. And then they tried to sell me on that membership. What! They also want to charge me over $15 to return it. Worst customer service. They make you pay for features that every other retailer offers for free. I will never purchase anything from this company again.

First: they sell counterfeit products. Second: when I was told I’d get refund for counterfeit product, the refund strangely didn’t go through. I called over a week later and let them know. Sure enough, it hadn’t been put through. Finally got it corrected. Those are two major strikes against any business.

Waarom heb ik de reviews niet eerder gelezen, dan had ik zeker niet bij overstock besteld. Verkeerd advies gekregen in de winkel waardoor de sofa niet goed stond in het interieur. Wisselen kan alleen wanneer de zetel nog niet uitgepakt is maar hoe kan je in godsnaam zien of de goederen goed zijn als je ze niet eerst uitpakt, bovendien waren ze dan ook erg strak ingepakt zodat het onmogelijk is om te zien hoe alles eruitziet. 75 euro om ze terug in te pakken en terug te sturen!! Alles moet dan ook nog behandeld worden met produkten. Toen we dit deden zagen we een grote deuk onderaan de zetel!!! Voor we de zetel toegekregen hadden ook nog een hangkast besteld. Vlek op het kastje!!!. Slecht systeem om dit op te hangen aan de muur. Zeer duur allemaal , zeker geen prijs kwaliteit. Kortingen zijn puur oplichterij. Zelfs met de zogenaamde korting nog altijd zeer duur tov van andere winkels. Klantenservice laat niets meer van zich horen, we wachten nog steeds. Zeker geen correcte klanten service.

I succeeded in having my Bank cancel the charge to my Visa card because of the terrible customer service Overstock provided. Always blaming Landmark Global for the delays,,,another Bull#!^* company. Don't order from this Company despite their fancy TV ads. Ron

Worst place to shop!!! So misleading and cheap material. The return policy is a rip off!!! This company should be shut down

This is the absolute worst place to order anything from. It used to be good, not anymore. Trying to get a refund for damaged goods was impossible, I ended up with only a partial refund, after two weeks of back and forth. Stay away from overstock.

They canceled my order after holding onto my money for two months with no explanation. Don't waste your time!