Overstock.comReviews of overstock.com

DO NOT USE OVERSTOCK ! I was misled into a "sale" on an item after I purchased it. and payed , I was sent a popup ad from the original retailer who sells through overstock (Design Toscano) That company sells the same item for 25% less. So if you want to be ripped off by a 3rd party , Go ahead use overstock or Amazon they both have lied, "Ripped off of $8.00 on a 65-dollar items not huge but the fact an ad for it showed up immediately after for less was frustratingly RUDE!"

Just made my first and last purchase with overstock. Did not realize how horrible their customer service was. With other similar companies they have to compete with, I have no clue how they stay in business. Returns are at the customer's expense no matter what. Received one bag that was ripped open and unusable and of course the burden is on me to return it with nothing offered from the company. Will never shop here again. Their price was also much more than home Depot where I purchased the same exact product and was able to return it right up the street for free.

Awful company now, which I used to like at one time. First of customer service Reps are rude. They charged me a late fee when their website was being updated, which they were suppose to waive. I paid off my balance with them which was over a $1,200, and I miss one payment with another company they service, and they freeze me from using my overstock credit card. I wasn't even registered to make payments online yet since I had just got this other credit card within a couple weeks. Soon as I realized I missed a payment, I registered on website and paid it. They also had the nerve to charge me a late fee on this credit card also. They are taking it out on ALL their Customers for the ones who don't pay their payments on time and missed payments.. This is so unfair to the upstanding, diligent, and responible Customers. I closed my accounts with them, I respect myself enough to not have to deal with a Company such as this one. Put up with this kind of business tactics and treatment. It's truly sad how they come so far down from being one of the top Companies I used to love to shop at.

ordered 3 items in the same cart on 08/12 paid $30 extra for expediate service. The shipping time frames were 1-2 days. I received all items LATE based on that information not based on UPS standards. Overstock should not allow customers to PAY EXTRA when it over promises and under delivers. I would have been fine paying the regular standard shipping rates to receive ALL items within the week, but I needed them sooner since i dont have sheets right now. If overstock cannot meet those expectations they should not allow any customer the burden of paying EXTRA. Called OVERSTOCK to see if they could just refund the shipping and was told it was delivered on TIME and that I was wrong. Not good customer service. OVERSTOCK lost a customer, positive word of mouth and respect for $30. Hope its worth it.

Online, phone, customer service cannot make a payment. You call noone helps and then they wanna charge you late fees. Customer service is horrific and RUDE!!!!! I filed a complaint with the BBB. I would never use this company ever again!!!!

I purchased a rug from them. Two days later the same rug went on sale for 27 dollars less. Although they have a seven day price guarantee they refused to refund the difference. Their loss, I had several large rugs I was going to order for my home remodel, I'll order elsewhere.

I ordered theater seating from Overstock.com 7/11/22 and still have not received it. Estimated delivery date said 8/5/22. Finally got a call from their freight driver that it would be delivered today (8/15/22). Just got a call from them that they can't make it today 😠😤🤬

There products are OK while their prices are out of there. The same item you can get from them u can get 10 times cheaper from someone else! Look at other stores before u buy from them.