Overstock.comReviews of overstock.com

I just received my mango wood round coffee table OMG 😱 I’m so amazingly excited it’s hard to express how delightful I LOVE the table. It’s More fabulous in person. The craftsmanship is impeccable! It’s the Best statement furniture I own! Many Thanks to the people who made it! WOW 🤩

It is impossible to cancel an order at overstock.com. As soon as you hit the buy button, you are stuck. Your only option is to receive the item and then return it at your own expense. If you try to cancel your order, you send an email. It can take hours to days to receive the “No” response. The reason “your order has been sent to the warehouse already for processing…. Even if it is within minutes, even if the fedex number says that only has a label been created, but hasn’t shipped. No matter what, you can’t cancel an order.

EXCELLENT I was nervous to order a table from overstock because they had poor reviews. however i really liked the table. the Table is solid wood ; was very easy to put together ; was packed well and it shipped fast. i have no complaints ; only compliments very satisfied

I received a Google alert of a significant price drop on an item that when I checked Overstocks site was different. I texted a representative who confirmed this was the price set by the manufacturer. However I didn't get to respond quick enough a they disconnected. The next person asked me to call. The person I called said I'd receive an email in 2 days, requesting the screenshots to decide how to proceed. When I finally got a hold of them after not receiving an email, I was offered a 20% off coupon. I can understand being turned down because of the circumstances but this company showed no consistency, no follow through, and did nothing to rectify it.

Overstock.com wanted to charge me $33 for a shipping label. That is more than what I paid for the item. Actual shipping was $10. I will never shop with them again.

I would give it stars if allowed. I made a purchase last August for over $400. The item is defective and was returned (Overstock verified) but no refund has been issued and no attempt to replace the item has been made. I have attempted contact with Overstock at least 10 times by phone and 10 additional times by email and they continue to give me the runaround. This company is FRAUD! They are not standing behind the product they sell and they are not assisting the customer to make things right.

Item went on sale significantly reducing price within days of purchase. They won't do anything about it (if they even tried). I would rather spend the $ to send this back to them than keep a purchase from them.

I have ordered a number of times with no issues. Everything has come quick and in good shape. I find it funny how many people think they are getting free returns from Amazon. They just don't tell you they're charging you.