Overstock.comReviews of overstock.com

My wife ordered a three-piece quilt set and the set was advertised as a queen size but actually was sized for a twin bed. She called to return it and was told the return label was $21.53 and to return it and she would have the remainder credited back to her credit card. Lo and behold, Overstock charged her $15.00 because the item has been discounted since she purchased it. She called to dispute that and was on the phone with three different customer reps, who do not speak English well,trying to have this corrected. Overstock is reluctant to correct the problem so she will dispute it with the credit card company and they won't be paid at all DO NOT BUY FROM OVERSTOCK.COM.Their products and policies are poor.

The new table set is amazing. It came in about a week or so but most importantly it came in perfect condition and the set up and assembly was easy.

Garbage cust service managers---loss prevention cancelled my order without confirming w me if the order was legit. After I called them and resolved, the cust service manager could not give me the promo price that I had in the original order. Do not purchase from them---try wayfair or any other company, lol.

My order never arrived and yet on the status page it says it was shipped When I traced the shipping FedEx has my order shipped signed in another country proving I never received it …. Last time I deal with them now trying to get a hold of company to find out why my order which clearly has my address on it ended up in America at another address …. Signed for by someone I don’t know in Buffalo !!!!

I just placed an order on overstock.com. It is July 1, 2023. I received an email stating that my delivery date is August 3, 2023 one month to ship two chairs. I attempted to cancel this order within 7 minutes of receiving the shipping info. No One was available at Overstock. I received text communication at 4:19 am from a rep at Overstock. They informed me that there was a “30 minute cancelation window” that I missed!! I missed the window, because Overstock had NO REPS ONLINE!! Overstock is a scheme, Overstock is a ripoff. Overstock is a blatant scam company!! Do not, I repeat, do not buy from overstock.com. This company is only out to take your money and leave you sitting and waiting and waiting and waiting.

If I could give zero stars, I would. Worst customer service ever. $36.42 is all I asked for. A rug that was lost in shipping. Says it's still in progress after 3 months. Can't seem to get anyone at the company to understand.

If I could I wouldn’t give even one star. Waiting for rug 6 weeks. Rug was very poor quality and smell. I returned the rug and I was charged $50 for label that I have to printed! Joke! Not recommend

DO NOT BUY anything large from overstock.com! I bought shower doors a month ago, today... exactly 4 weeks later they cancelled the order saying no stock. REALLY? How come its showing you have 9 in stock and I can verify it with a phone call to your customer service people. I asked for a supervisor and all he could say was I will investigate it and Sorry. Called me back to say Sorry again...You will have to reorder it again and wait another 4 weeks. WOW you guys suck