Overstock.comReviews of overstock.com

I ordered what I presumed to be a couch for $550 and went with over stock over wayfair because of price ! Worst mistake! The details were vague and I recieved a ottoman !!!!!! I tried to return it and said I cam only ship through them and not anyone else and price is $220 ! Almost half the cost ! I had no help at all from customer service and now I have a product I don't need and needless to say I would never purchase ever again.and seeing the reviews I wish I saw these earlier to gave saved this money for the couch I assumed I was buying ! Never again

Customer service is the worst. Manufacturer was no better. Damaged product and neither would help me

I bought an interior exterior rug for my deck six weeks ago. The colors completely faded I called and they told me there’s nothing they can do about it. It’s out of its warranty of return. What a joke this place is.. all garbage and no return on a 6 week old rug?????

Ordered some thing and it said it was delivered but it never was. I think it’s a scam.

07-2023 We ordered a 10’ x 10’ - 5’ high with chain-link and door Dog Kennel With Roof to house two dogs needing outdoor secure arrangement. What a nightmare with over a month of back and forth “conversation” as to when the delivery would be completed. We cancelled order due to lack of complete delivery. We Will NEVER Order ANYTHING From OVERSTOCK AGAIN ! ! !

I bought a white rug only to have a light blue one delivered. The rug was 68.00 but when I returned it because of the color, I received only 9.00 for the return- without stating the price for shipping cost of return anywhere - they charged 59.00 for label. This is yet another example of their unfair policy and practice. Do Not buy from this company. BTW - they wouldn't publish my review - it was simply these words, not abusive.

I would give 0 stars if I could. We ordered a low loft bed with storage on July 2. The delivery was due on July 7. We have received 3 out of 4 boxes, which were delivered over the last two weeks. We cannot get the final box, which is the main section of the bed. When you reach customer service, they read you a script that notes they “have escalated” and are “making it a high priority”. We went with Overstock over Wayfair to save $100. So not worth it. Wayfair ships on time. I had no idea how bad Overstock’s ratings were until I came to the site to write the review. It’s at 1.4 stars out of 5. What happened to Overstock? It was once a respected retailer. Now it’s a scam.

We ordered a dining room set and was told that it was damaged in transit, so they would not be delivering it to us. Later that day, the damaged item shows up at my house. I contact them, and they tell me that they are sending a replacement. The replacement comes and one box is part of the table and the other box is a filing cabinet. at this rate I just want a refund and they said that I have to send both items back before I can get my refund and they will schedule a pick up by UPS. They said UPS has three attempts to pick up the item and we will go from there. UPS comes and they said they only have a label for one box so they take one box and leave the other box with us. Three other attempts and UPS refuses to take the perfectly intact box back. I keep contacting customer service and all they keep doing is saying they will schedule another pick up and once the item is back then I will get my refund. Well it’s been over a month and UPS won’t take the box for some reason and they keep going in circles. This is absolutely ridiculous and I’m out $300 with NO product for their mistake.