Outlet AsicsReviews of outlet.asics.com

I am being generous with a two star, but I am keeping in mind the situation and difficulties. Unfortunately, if you need an order in less than 2 weeks then I would say avoid right now! They ship from Germany and there are huge delays due to Brexit and COVID-19. Had I have known this (Germany part) then I wouldn't have placed the order. Even taking this into account the company is a nightmare to deal with. Orders are cancelled at the last minute then strangely stock seems available? Refunds are immediate and then can take over a week?!? Customer service is unresponsive and then seems to change? My advice (based on experience) is avoid right now as they are completely unreliable. I have yet to receive any items, but will update when I do so (if). The stages of shipment vary from delayed to just not moving after 8 days! Finally they mark the items as delivered as soon as they are shipped, which is not helpful at all. Update: One order has been delivered (2 weeks). the order order hasn't left Germany and is lost/stuck there?! My advice is avoid, at least until brexit and COVID are sorted. They are not a UK company - more a shop-front UK copmany with it's stock in Germany!! Completely unreliable.

Es la segunda vez que compro online en Outlet Asics. Estuve dudando ya que la primera vez no tuve muy buena experiencia en cuanto al cobro y la entrega. En esta ocasión la experiencia ha sido casi perfecta: entrega rápida y la devolución ágil, así como la atención al cliente telefónica. A veces hay que dar una segunda oportunidad, ya que pueden influir factores externos en las malas experiencias anteriores.

Jeg har bestilt varer i november måned. Pengene er trukket fra min konto midt december men pakken er stadig ikke sendt. Jeg har indtil d.d. ikke fået svar fra customer service. Telefon for customer service er pt. nedlagt.

No compren en esta tienda. Depués de gastar 100 euros, ni siquiera recibo mi envío en casa. 15 días después me entero que está en un punto de entrega a una hora de donde vivo. Increíble. No merece la pena

Besteld en binnen 5 dagen geleverd in de drukste pakketleveringstijd aller tijden. En met 50% korting. Prima dus, geen klagen hier in Nederland!

Bestilte et par sko for over en måned siden og har hverken modtaget dem eller hørt noget angående min ordre. Jeg har kontaktet kundeservice 2 gange, men de svarer ikke. Pengene er endda blevet trukket fra min konto

Pésima experiencia. Tras una semana desde la realización del pedido, me lo cancelan diciendo que no hay stock. Una vergüenza... veremos cuanto tardan en devolver el dinero.

Defective shoes fell apart in a couple of months. Seller offered replacement but had no suitable stock, and probably wouldn't for a while...outright refused refund. Fortunately paid via PayPal so got refund by raising a case through them (no thanks to seller). Would avoid.