Outlet AsicsReviews of outlet.asics.com

Keine Information zur Größenangabe (UK oder US?), Kontaktformular funktioniert nicht, selbst die Kontaktmailadresse ist falsch geschrieben dort (Zitat "suppotr(at)asicsoutlets.de"), telefonisch erreicht man keinen Menschen. Fazit: ich kaufe lieber gleich woanders. Ich verstehe nicht, dass eine gute Marke wie Asics sich so einen unterirdischen Auftritt erlaubt :(

Ordered running shoes on the 25/11/25, and I'm still waiting for dispatch. Their automated bot keeps telling me they should be delivered today, the 28/11/25. I've ordered lots of shoes over the years, but this is real let down. Time to look at another brand, who can deliver on time!

Had a pair of Kayano 29s bought on 10/01. There was a hole where the big toes sits. For context, I’m 71, walk the dogs (no marathon running here), wear socks and trim my toe nails. Clearly this is unacceptable quality. Corresponded with ASICS.com.au and was told to take them back to place of purchase, outlet centre Canberra. Just to be clear, I really liked these shoes, they were exactly what I wanted, comfortable with an excellent fit. I did as suggested and took the defective shoes back to ASICS outlet Canberra. The sales assistant was somewhat combative. Asked for receipt, asked to see the email from ASIC, I showed hm both. He then told me since it was 5 Months since purchase he could not give a refund only a store credit (which I think is total bullshit - the product was/is defective). We looked at other shoes then I worked out it was only 4 months since purchase. I told him that, then he said well it’s 3 months only can we give a refund. I told him he was making it up as we go along. He eventually agreed to refund. He did not offer another pair of Kayano 29s (I guess they did not have any). He did offer a pair of Kayano 30s if I paid the $50+ extra (there was no goodwill: well we’ll give you a pair of Kayano 30 in exchange). So I eventually got the refund and went and bought a pair of Adidas Ultraboost. Why, when products are obviously faulty and not fit for purpose, don’t stores just do the right thing by their customers. The amount of business you lose by having no customer focus must be staggering. So great customer service, how to keep people coming back. I passed this back to asics who thanked me and said they would pass on the feedback.

I ordered a pair of shoes on the 25th of April and the tracking never updated from "waiting for pickup". I sent an email to ask where they were and got no reply, 2nd email also no reply. Online chat was woeful with no actual people to speak to. Finally called a number for Asics and was told the item actually wasn't available and I'll receive a refund tomorrow. I don't really believe I'll get the refund. No idea what has happened to this company - I've used them for about 6 years with no issues. And now they seem to be terrible. Update: Surprisingly, I did actually get my refund

Comprato più volte, la merce arriva ma sempre con gran ritardo,i prezzi a volte buoni a volte non sono i migliori online. Comprato il 16 gennaio dopo 6 giorni le scarpe sono ancora in viaggio... questo accade sempre che devi attendere più del dovuto ... dal 21 gennaio uno sproposito siamo già ad un presupposto 23

Asics loopschoenen binnen 3 maanden helemaal gescheurd! Super dun materiaal - spijt van. Onderstaande bevestiging ontving ik. Heb daarop gereageerd met foto’s van mijn kapotte schoenen. Juli-augustus en september op gelopen, 2 keer per week. Niks terug gekregen, afknapper. Bedankt voor je aankoop. We hopen dat je blij bent met je GEL-NIMBUS 24. Laat ons vandaag nog weten wat je ervan vindt en maak kans op een waardebon van € 150,-! Vink het vakje hieronder aan om kans te maken. Succes!

Laaaang leveringstid.. Ellers var alt fint, men der gik tæt på to uger før skoene kom frem.

Shoes are great, the issue is with the return/refund process. They have got a serious problem here folks. Make 100% sure you order the right size. I am in my 5th week of waiting for a refund for a pair I bought the wrong size....I realised immediately but cancelling the order online didn't work, they still came, got returned, and no refund yet.