Outlet AsicsReviews of outlet.asics.com

Great quality shoes. Fast shipping. I see a lot of bad reviews on here. Most of it is on returns. In my experience its best to only order shoes that you are familiar with. If you’re too lazy to buy shoes in a physical store than don’t complain about refunds that take longer than expected after ordering online.

Refusing to refund my money despite the shoes being returned to their warehouse over 3 weeks ago. They refuse to address the issue despite trying to contact them multiple times. They have now refused to even respond to any emails. Their online chatbot is no help either. They are breaking the law by not refunding my money. DO NOT BUY

Ho acquistato online su ASICS Outlet le Gel Kayano 31 per running e sono rimasto davvero soddisfatto. Sul mercato ci sono le 32, ma costano molto di più e cambiano poco rispetto alla versione precedente. Ho trovato le 31 a 140€ e, con il 10% di sconto sul primo ordine, ho risparmiato circa 90€ rispetto al prezzo pieno: ottimo affare! Ordinate il 18 febbraio e arrivate il 25 (5 giorni lavorativi). Considerando che partivano dalla Germania e vivo nel sud Italia, tempi assolutamente nella norma. Spedizione in Italia con Bartolini puntuale e veloce. Packaging impeccabile, doppia scatola ben protetta. Scarpe nuove, originali e perfette. Nonostante alcune recensioni negative mi avessero preoccupato, è andato tutto liscio. Consiglio il sito, soprattutto per modelli top di gamma delle versioni precedenti

Have to print label for return what century are we in. They received the return over two weeks ago, still no refund, they took my money a tad quicker. Please let me give 0 stars appalling service.

Ordered trainers on the 10th of Feburary and they arrived the 17th via yodel. Arrived in perfect condition and the correct size I originally ordered. The only issue is that I got the shipment/dispatched email the evening after they arrived. Was so surprised at how fast they were delivered however lack of updates via email may cause confusion. Great quality trainers and so comfy, I can't wait to use. I had started believe it was a scam after reading all of the other reviews here but pleasantly surprised with my experience.

RE Order #: OUTGB36666169 ASICS REFUSES TO REFUND RETURNS Unworn trainers (too small) NO REASON GIVEN. Multiple emails sent - NO REPLY COMPLAINT sent - NO REPLY After 3 months! Phone customer services in Barcelona - useless. They just refer to a random person , who does not review the information already provided and just provide a stock response from a generic email, and now claiming they received an empty box!!! I provided proof of drop off, including photo evidence, plus proof of THEIR courier (Yodel) return to ASICS. (furthermore, I had to re-buy the bigger size for which I provided them proof also) Then I get the stock response they have CLEARLY NOT read my email nor MY EVIDENCE. ASICS give me back my money!!!!! YOU are the thieves. NOT me. Disgusting treatment of a long term loyal customer.

One of the worst online shopping experiences I’ve had. Out of four items ordered, only one was delivered. Two were cancelled as “out of stock” even though they remained available online for weeks. One item was charged, marked as shipped, but sat “awaiting carrier pickup” for over 10 days with inactive tracking. Every response from customer service took exactly three days, and after filing a formal complaint, the reply came only on the fourth day. Extremely poor communication, stock control, and logistics from an otherwise great brand. Very disappointing.

Ordered trainers on 8th January. Managed to finally get through on a number. They can't tell me when they will be delivered. Still waiting on January 18th.