Outlet AsicsReviews of outlet.asics.com

First would leave a zero star if possible ordered on DEC 15th not shipped until DEC 21st shipped via FEDEX their notice and Asic email shows they were delivered at 1:51 PM today they may have been delivered someplace but not here will never make the stupid mistake of ordering again from these people

Awful delivery, delay after delay after delay, will send back, bought elsewhere.

Aún sigo esperando unas zapatillas que compré el día 24 de noviembre.... Hice un pedido anteriormente y me llegaron sin ningún problema en una semana, pero esta vez no, un mes y aún se supone que está en camino. Les mandas correos y no contestan. Menos mal que eran solo 22 euros.. valiente sinvergüenzas. En definitiva, NO COMPRÉIS aquí!!!! Por muy barato que os salga, os arriesgais a quedaros sin dinero y sin el pedido.

Made the order and received the shoes in 6 business days, one more day than expected because there was a issue with the door number on the address. I used costumer support to solve the issue and they were helpful. Also I receive exactly what I order therefore I don’t have any complaints and would recommend the site. I don’t understand why there are so many bad reviews.

Running shoes arrived in a reasonable timescale considering the lead up to Christmas. Product as per description. Plenty of negative feedback on here but i would recommend the site.

I rarely write reviews and this is more to do with their delivery company (UPS) rather than Asics Outlet. I did try to post this on the Asics Outlet site but it was rejected as it was not about one of their products. I have purchased from Asics Outlet in the past and although the delivery is slow it usually arrives within a working week. However, my last order (placed Thursday 24th November 2022) for a pair of running shoes beggars belief! On Tuesday 29th November 2022 the shoes were at the UPS depot (Herne-Bornig) in GERMANY! Eventually, the shoes arrived at the UPS delivery depot for my area (Dartford) on Thursday 1st December 2022. After a few days delay the shoes were marked as 'Out for delivery' on Monday 5th December 2022. I waited in all day and at 17:39 I got a message stating 'Delivery will be delayed by one business day'. The next four days followed the same pattern, a early morning message, 'Processing at UPS facility' followed by a late afternoon message, ''Delivery will be delayed by one business day'. I emailed Asics Outlet (no response) and telephoned UPS Customer Support where someone who I could not understand (obviously overseas call centre) kept apologising for their lack of staff / delays. On Saturday 10th December 2022 at 09.59 the shoes were delivered, no notification that they were 'Out for Delivery' from UPS! I realise that this is the run up to Xmas but UPS have taken ten days to get a package from their depot in Dartford all the way to Maidstone, Kent. BUYER BEWARE

Idem au mail de Steph, même scénario. Commande le 22/09/22 de 67€50 débitée de 73€71 le 23/09/22 , débiteur CARMENRICHARDSONERUTLEN -AT LINZ,commande non reçu à ce jour. Mails envoyés à plusieurs adresses, toutes obsolètes. Plus d'accès à mon compte. Très mauvaise pub pour ASICS, fini pour moi en tout cas.

poor service, do not buy anytihng on their site, no communications what so ever after purchasing regarding to shipment. the irish phone 045-499032 does not work. it is a joke, i wonder if i ever get the product i bought. 6 days now after my purchase, no shipment information, tracking, nothing! emailed a few times, nothing. poor poor poor! AVOID!!!