Outlet AsicsReviews of outlet.asics.com

Artikel terug gestuurd. Na 2 weken maar eens gevraagd wanneer ik mijn geld terug krijg. Antwoord was, dit duurt 21 dagen. Ze vervolgens gewezen op de wet, het geld moet binnen 14 dagen teruggestort worden. Daarna stond het geld binnen 2 dagen op de rekening. Maar helaas niet alles. De verzendkosten hebben ze gehouden, terwijl ik de gehele bestelling heb terug gestuurd. Weer gewezen op de wet, order volledig terug sturen, dan moet het geld ook volledig worden terugbetaald. Helaas reageren ze na een aantal mailtjes niet meer.

Received as purchased. Excellent service. Cheaper than usual runners, sent and delivered soon after I bought them, with no issues.

I recently tried to place an order with Asics Outlet, and the site subsequently asked me for a review, which I duly sent. I have just received an email from them to say my review has been "modified" i.e. they won't post it on their site! This is the review I submitted: I ordered these running shoes only to receive an email the following day to say the order had been cancelled as they were out of stock. I went on the website again later that day to look at an alternative only to discover they were showing again in my size as being in stock, so I placed a second order. The following day I received another email to say they were out of stock. Again I went on the site to look at alternatives only to discover they were showing as in stock again, so I ordered. Guess what, I received a further email the very next day to say they were out of stock again. This happened a total of 5 times so I never received my order.

They sent me the completely the wrong shoes (size and style - good job I opened the box in advance of Christmas to check as it felt too heavy for running trainers). I complained and asked for the correct items to be sent. They just told me to return and await a refund that could take up to 20 working days to process, and re-order (essentially putting me out of pocket). It was not my mistake and the shoes were supposed to be a Christmas present. Not even an apology, or even a mere acknowledgement of their mistake. I have returned and purchased elsewhere. They still wouldn’t ship the trainers they were supposed to send in the first place when they told me that they have got my return, without me paying again. As requested, I completed a customer review. As it was negative it was rejected for the website. I also realise that 14 days is the minimum consumer rights standard for refund time so they are breaking the law by making customers wait so long. I am still yet to receive my refund.

0 out of 5 Unfortunately for customer services which is none existent. Ordered shoes which I am not able to wear as I wanted to change the colour. Emailed them 3 times and messaged them through their website twice and no reply or email. None existent customer services!!!!!!

Laaaang leveringstid.. Ellers var alt fint, men der gik tæt på to uger før skoene kom frem.

Compro unas deportivas. Llega la caja vacía, le grito al repartidor por la escalera para que vuelva y hace caso omiso. Tras poner una reclamación, me dicen que van a reembolsarme el importe y todavía sigo esperando.

Buty zamówione. Przelew poszedł na holenderski bank. Dodzwonić się nie idzie na maila odpowiadają automaty. Już pożegnałem się z kasą a tu paczka po 2 tygodniach dotarła. Nadana w Niemczech. Buty dotarły ale nie polecam bo jak dla mnie to loteria -albo dotrą albo nie.