OutdoorplayReviews of outdoorplay.com

Terrible, terrible, terrible. I bought a kayak from Outdoorplay on their website. The delivery time was critical to me since I needed this item to be delivered before my trip starts. I was fooled by good reviews and communicatiin with a customer service representative assuring me that they have expedited delivery options. I payed $60+ for 2-day delivery by air. I placed my order on Saturday. On Tuesday I contacted the customer service to find out the status since I did not get any updates. The response was quick by email saying that assuming my expedited delivery choice it is not normal not to get a notification of shipment by that time. They promised to push the delivery. On Wednesday I got an update in the Shop app that my item had been shipped. The UPS tracking number was provided. I followed the progress all day and later received a notification that the item was delivered. My order was fulfilled. The only problem was that it was delivered not to my address. The item was shipped to a different state. I spent hours on the phone with UPS to find out that the seller shipped the item to their own facility in NV instead of my address in CA. I payed for 2 day delivery and after 4 business days the item has not been delivered. Stay away from this reseller and deal with real manufactured of the merchandise.

I have purchased multiple items for my kayaking obsession from Outdoorplay. From water gloves to towing ropes. My best purchase so far has been the NRS Women's Paddle Wetshoes (size 10). These shoes were great for kayaking. They fit my wide feet well and kept the water out. They were easy to walk in and felt comfortable while kayaking for hours. A bonus is that they zipped over the bottom part of my wetsuit without feeling too bulky. Would definitely recommend Outdoorplay offers competitive prices, fast shipping, and they sell top brand quality products. Outdoorplay will always be my goto company for my outdoor needs.

Fair and competitive prices. Timely, and reliable business conducts.

Right size and good quality

I love my Patagonia midweight capilene top! It fit as anticipated and the color was as pictured. I love Patagonia’s quality and wouldn’t hesitate to buy another. Outdoorplay responded quickly to my order and I received my package in good condition. Its arrival date was also as anticipated. I would order from them again.

Fast, but not smart to pack a 3pcs paddle assembled as it cost an arm and a leg when shipped internationally. One of the 3 springs certainly did not pass a quality test as its hole does not allow the lock to pop through. I can easily fix it myself though

Both the dry bibs and the semi dry top fit great. Had to size up one size on the top. Very high quality and Ootdoorplay's customer service is fantastic. Not only did they run a quick exchange for a larger top very quickly but they were very helpful, friendly and even gave me an additional discount. They are a passionate company of kind people who love their products and treat their customers with a high level of courtesy and respect. I will definitely do business with them in the future!

Price of product for the quality..