Otter.aiReviews of otter.ai

I love otter.ai! It's helped me so much to keep track of my meetings and most importantly, it allows me to review important information all over, just as if I was hearing the meeting again! (In less time, obviously). Really great ally for my job and for anyone who needs backup during meetings for any kind of job

I've used Otter for years and have found the reliability of the transcripts to be wonderful! The mobile and desktop apps are easy to use and are always available when I need them.

While Otter.ai can be super helpful for transcribing meetings, I've noticed it sometimes makes mistakes in its summaries. This might not seem like a big issue, but in my experience, the mistakes were significant and potentially very dangerous, especially when it comes to critical decisions or sensitive discussions. If you're relying on Otter.ai for accurate records, be aware that these errors could lead to serious misunderstandings or miscommunications. For this reason, I personally would not recommend using this software without thorough review and verification of the outputs. The tool has potential, but its inaccuracies make it unreliable for situations where precision matters most.

Otter.ai automatically join meetings even after I de-activated auto-join. It joined my company's internal meeting without my permit. That will kill you job.

Pay $100 a year and still cant get a transcript. This is probably the worst tool for AI note taking you can buy. First thing is the meeting bots constantly leave and you have to have them rejoin all the time. It really hurts a meeting cadence to have to pause to get the note taker working again. Second thing is if you record over 90m they ask you to pay over $1000 USD to get the recording over $90. Third thing is the AI note take does not use google to determine who is speaking so you have to manually go in and tag every person talking,. They CLAIM it gets better over time but I spend about 20-25m aftyer every session tagging the speakers that otter was unable to figure out. I used tldv for work and made a horrible mistake to purchase this assuming it was just as good. IT IS NOT EVEN CLOSE TO ITS COMPETITIORS. OTTER IS A TOTAL SCAM that constantly makes up weird limitations and will even change those limitations in the middle of your transcription. Further they don't even warn you at 90m, they just extort you for the final few minutes later. Tech gets an F for being unable to identify users even after multiple meetings and hours manually tagging them. Company itself gets an F for extrotingh me for my own transcription data EVEN AFTER PAYING FORE THE SERVICE as they are dishonest and incompetent. Nothing good to say about this POS company or software. SKIP~!

All im doing is describing my experiece. Wanted to trasncribe a video, and it did it perfectly, quickly and without getting me to sign up to some bs monthly subscription fee.

Paid for the service but can't access my transcripts - probably some technical glitch. There's no human consultant to speak with, only an AI bot. They don't care about their users at all.

Horrible, just horrible. I found the software to work okay, but they do this thing where they message ALL your contacts, without you knowing about it, a personal invite FROM YOU, pretending like you're inviting them to your Otter team. Then, they send messages to everyone who ever attends any meeting with you with a personal sounding invite FROM YOU using YOUR name. The setting to turn this off is super buried. It's not even in your settings. You have to figure out that there is a 'Workspace' setting page, in addition to your normal setting pages, and that's where you can turn it off. I messaged Otter and they couldn't even be bothered to answer and it's been 1-2 weeks already. Stay away unless you want everyone you know to come to you one after another and ask you why you keep inviting them to Otter.