Otter.aiReviews of otter.ai

I just created an account, but I changed my mind and want to remove the account. They have the option remove account, however it doesn't work, I have already tried 3 times and after a long process and questionaries I just got a message "authentication failed" and they show me again my dashboard. Which makes no sense, how can I be in my dashboard and the authentication failed.

I signed up for Otter briefly while exploring transcription tools, but even after I stopped using it, the account remained linked to my Microsoft profile without my awareness. During an important job interview, Otter automatically started recording and sent meeting notes to my interviewers without me even realizing it. This caused a very stressful and embarrassing situation for me. Transparency and user control are critical, especially when dealing with sensitive contexts like interviews or meetings. Otter failed to provide clear communication or safeguards, and users should not have to discover after the fact that recordings were happening under their own account. Now, I realized that they are facing a lawsuit in the US. Hope law enforcement will take them down.

Otter.ai began sending emails to my colleagues on my behalf without my knowledge or permission, inviting them to join my workspace. The system also tried to join several of our client calls automatically — a feature I would never expect to be enabled by default. On top of that, it started emailing transcripts directly to our clients, again without my consent. These behaviors created serious trust and privacy concerns, and I did not want or authorise any of them.

I am a student. I entered that in my profile and was directed to a free trial Pro account. I ran out of minutes and was prompted to upgrade. After extensive conversation with the chat bot about otter's feature I did. The upgrade to 6000 minutes Otter Business is not the same service at all. They never warned me. They advertise it as everything Pro and more. But you cannot record live on your computer at all. You cannot follow the transcript live to reference in class, comment, add notes, or highlight. Total change. Nonrefundable and no option to "downgrade" back to Pro which has all those features... until the current subscription ends in 365 days! I opened a dispute and they refunded me before it proceeded. So it has already been resolved. I do recommend Otter Pro, if 1200 minutes a month is sufficient for you. Otter Pro can only record a live remote class on your computer, if you turn off the 'Default Audio Enhancements' in your computer's sound settings. This means I have to speak loud and get really close to the mic to be heard in class. I would trial it in your live class before purchasing. 1200 minutes/mo isn't enough for me, even for part time schooling, but the features are good, and they offer a student/teacher discount for the Pro account. Consider offering something like a 3000min/mo option to pro. Otter was able to make a transcript for 2 hours of class . You have to keep your eye on the transcript because it will stop in the middle of class and you need to start a new recording.

they will invite all the company without your permission and spam everyone that you are not paying the account lol, avoid at all costs, we switch to fireflies more ethical tool.

I tried Otter AI to transcribe some video recordings. They automatically signed me up for a few services such as workspace and zoom meeting transcriptions. Worse, they spammed my entire team with notifications to join Otter on my behalf. It was difficult to disconnect all the app integrations, stop the meeting notifications, and delete the account.

One word..Amazing

Even one star is too much. I never wanted to use Otter.ai. I suddently received spam mail from them and out of nowwhere they started joining my meetings as ai-notetaker. They even started work meetings for me. The whole software operates like a virus and it's almost impossible to cancel the subscription you never asked for.