OTTASILVERReviews of ottasilver.com

I bought two types of wedding bands from OttaSilver on the 18th of December 2021 as a surprise Christmas Present for my partner and i as an engagement promise ring. The rings arrived and i can not fault the items as they were as they looked on the fotos beautiful, however because these bands were thick the sizes were two sizes too small for both of us! And as my partner didn't like gold color on him I sent the two sets of rings back, for the gold color rings to be refunded and the other set to be exchanged for a bigger size. To send items back you first have to get the returns authorised by OttaSilver, so i sent in my request detailing out what they needed to do. They agreed. I sent my items on the 11th of January 2022 by tracked mail, even though i could see that my items were delivered and signed for to them the next day for a week i didn't hear from them and after chasing them they claimed that they still didn't receive my items when i sent them proof that they have my items I got a message from Kadir saying we got your stuff so what do you need us to do, I went ahead and once again explained that one set of rings I wanted to get a refund for and the other to be sent but 2 sizes bigger. I got a reply to say there is a shortage of items and they are waiting to hear from a manufacturer. I had to chase another 3 times and once again Kadir asked me what I needed them to do, at which rate I have had enough and told him to read through the email trail. He than confirmed that one set of rings will be refunded and they other will be posted today (01/02/2022). Well today I received the rings only they are the rings we asked to be refunded as they are the rings my partner didn't like. Needless to say after almost two months of back and forth emailing and wasting my own time and money on sending back these rings this whole experience has ruined my Christmas/Engagement surprise present. When we opened the bos today and found the wrong rings, my partner said to send it back and we will get rings from somewhere else!

Nice ring I will buy more from ottasilver.

Keep away everything fake

Ordered 2 gents rings and ottasilver advise me on UK size delivery was very prompt and the gents rings fit perfect and quality to look at . I will be placing orders for more items in the new year .Malcolm from Uk 👌

These rings are LOW quality. Like, LOW low! I bought 2 of their most expensive rings and they are hallowed out under the base making them uncomfortable. It also means that if you order a clearer gemstone people will be able to see your finger/hair through your ring. Gross. Last, and WORST of all, one of the two rings was suppose to come with all sorts of detail and engravings and it looks like they hit it against an angle grinder multiple times. Just shear raw chunks taken out all over it. What on earth Ottasilver! Guarantee that all the 5 star ratings about them are all fake. Heck, I doubt these gems are real. Hopefully it's real silver but I doubt it. Complete trash. (**Edited**) So Ottasilver did get ahold of me due to this review saying, "They would refund half my money if I pulled this review.". I refused to pull it stating that "I thought it would be better for people to see.". After that, they did in fact refund my full amount paid. So, maybe they are trying to be better? So, thank you Ottasilver for honoring good customer service after the fact. It is appreciated.

my first purchase but not my last purchased a red star set in a gold filled mount-arrived well within their quote- stone is just what i was hoping for- nice clear cab with a 6 pointed star-i am hoping they might have a clear green cab however it does not have to have a star but ithink i would not turn it down--i know what i bought but this ring is just fantastic and the price makes it even more so--danielle

I received my ottasilver mother of pearl ring not too long ago and I was already expecting it was a great product but then I got my ring and realized that it was high quality and that it took a lot of time and care to make the product, which I loved! I’ve gotten so many compliments on it since I’ve been wearing it. Also, with me being a very petite woman, I was afraid I would get the size wrong or it wouldn’t fit in their smallest size, but I’m happy to say that wasn’t a worry I should have had! Great product and it got here super fast even with the pandemic!

I’ve bought a few rings from Ottasilver thus far and they have all been amazing. The quality is superb and they look beautiful, I highly recommend them