Michael
Second rate customer service, Top notch quality
I’ve now placed two orders with this company and the first order initially the customer service was bumpy to say the very least, but somebody finally stepped in and fixed it and everything was great. This last order I measured incorrectly and sent it back for an exchange once again, customer service was a little bumpy, but somebody stepped in and finally fixed it and everything is beautiful. The quality of these pieces second to none. They are absolutely beautiful and I’ve worn them for two days now and people on the street stopped me and compliment me on how beautiful they are. They really stand out and make a statement. If you were looking for quality, beauty, in pieces that will last look no further. They are absolutely stunning. Be sure to measure carefully before ordering is my best advice.
Response from OTTASILVERAug 14, 2026
Thank you for your candid account. Escalations of this nature are precisely what we are working to eliminate, and your feedback assists us in doing so. Your generous words regarding the craftsmanship mean a great deal to us!

