Sergio A.
Ill be completely honest about this…
Ill be completely honest about this brand. The quality is really cheap and the prices are high! I had one ring that barely was used and the gem fell off!!! I had used it twice only, gladly this was a gift as if not id be fuming! All these good reviews come from an app called band ambassador which means theyre all fake reviews. They ask you to put a nice review even if you havent tried the product in order to get points and then get free stuff.
Response from OTTASILVERNov 29, 2023
We appreciate your honest feedback about our brand. We apologize for the issue you faced with the ring, and we take product quality seriously. Our aim is to provide high-quality products at fair prices, and we're sorry to hear about your experience. Regarding the reviews, we value genuine customer feedback, and we don't endorse or encourage fake reviews. We encourage them to share their honest opinions based on their actual experiences with our products. We would like to assist you further with the issue you encountered. Please provide us with more information about your order so that we can investigate and address the problem. Your satisfaction is important to us, and we're here to ensure a positive resolution. Thank you for sharing your concerns.