Chris
Nice selection and great customer service
I've been buying a lot of jewelry lately and got served an ad for Ottasilver recently. They were having a major holiday sale, so I spent about $800, but with the big discounts, it was like I was getting free stuff. I put in 2 orders, then had to cancel them through their chat as I needed to modify my order. It would be nice if there was just a cancel button like Amazon. However, customer service took care of it right away. They were also helpful in fixing my order. I measured my finger using a tape measure, but it was highly inaccurate to my actual ring size (size 10 is what I measured, but I was an 8.5). Customer service modified my all my ring sizes to 8.5. I ordered a few more things on a second order a few days later. When they shipped it, they grouped both orders which was convenient. I like their selection and they have a lot of nice things at reasonable prices. My only complaint was I wish the rings felt a little more "solid", if that makes sense. I especially love all the turquoise jewlry they have.
Response from OTTASILVERDec 25, 2023
Thank you for sharing your positive experience with OTTASILVER! We're delighted to hear that you appreciated their customer service and enjoyed their selection. Your feedback is valuable, and we hope you continue to find beautiful jewelry with them.

