OTR SolutionsReviews of otrsolutions.com

Very fast process Best factoring company ever!

Very unprofessional in customer support. , one of the so call service rep. Very rude, no management skills. Poor service

Excelente.

You have vendors who lied to your customers for business, but I will do my job and spread the word around the community about my horrible experience.

It’s went very well, second or third week week in with them I had a major axle replacement done and OTR pushed a invoice through for me within 24 hrs and even know it costed me a fee on my fuel bill for that week they let me pay it a few days late with no problems to my account and seems to get better every week since so yes I feel like I can 100% trust in OTR and I see a long term relationship as well thanks OTR for all you’ve done for me

Faheem and the team at OTR Solutions will definitely get you going in your trucking endeavors. They have an in depth knowledge of the needs in trucking and will fully support you to put you in the best position to deliver loads and provide for your family. Bar none, the best service I have experienced in both factoring and fuel thus far. I would give 10 stars if I could.

***Updated 04/01/2026*** After a few reviews & phone calls OTR listened & made it as right as they could within their operating procedures & made it clear that moving forward they'd be more helpful l still signed an agreement on the word of a salesman but just make certain you read & understand things before you sign up. They're definitely big enough to factor you, just need to stay small enough to want too! ***Update 04/04/26**** Apparently Rate confirmations seeve no purpose. A company we've already factored with previously is now Apparently the hold up! We submitted an invoice yesterday, after cut off which is understandable however ive submitted the Rate "CONFIRMATION" twice why we're waiting on contact from the broker. Then l call in & get told thar there's no issue it just hasn't been processed yet. Is there anyone at this company that knows what is going on? Or that wants to do the job they're charging me for? If not the just release me please.

Client 3/20/2026, 7:52 AM Missing page 2 of 2 of the BOL is a blank paper, plus if i have bolt pay that you say is 24/7 instant funding why did 4 hour go by before you even looked at it and then never notified me of a issue Client 3/20/2026, 7:34 AM was a email to me 4 houres after submission of paper work for bolt pay to much to ask?????????????????????????????????????????? Client 3/20/2026, 7:31 AM Laudy Flores triumph pay has better communication Client 3/20/2026, 7:28 AM Invoice Updated Client 3/20/2026, 7:24 AM Laudy Flores a email would have been nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Laudy Flores 3/19/2026, 4:48 PM Missing page 2 of 2 of the BOL Laudy Flores 3/19/2026, 4:48 PM Paperwork Reviewed 3/19/2026, 12:46 PM Auto-approval process completed with status of V-PC-0200 Client 3/19/2026, 12:44 PM Invoice Updated Client 3/19/2026, 12:37 PM Invoice Uploaded