OTR Solutions Reviews | Read Customer Reviews of otrsolutions.com

OTR SolutionsReviews of otrsolutions.com

4.4483 reviews
Taxis & Public Transport
1000 Holcomb Woods Pkwy, Roswell, Georgia

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OTR Solutions

About OTR Solutions

With over a decade of service in the transportation industry, OTR Solutions continues to provide innovative freight factoring and technology to carriers and brokers while maintaining a strong emphasis on unmatched customer support. OTR's offerings are designed to help businesses of all sizes succeed in a competitive market.From protecting trucking companies with True Non-Recourse Factoring, aiding brokerages in unlocking working capital, providing fuel discounts with the OTR Fuel Card, same day funding options, business banking for truck drivers through OTR Clutch, and exclusive partnerhip deals, OTR Solutions truly embodies the "solutions" name and has one for everyone.

OTR Solutions (otrsolutions.com) has 483 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: otrsolutions.com
Website: otrsolutions.com
Category: Taxis & Public Transport
Location: Roswell, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 61% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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OTR Solutions reviews

483 approved reviews, newest moderated first

John
Mar 15, 2026
Since I've became a otr client it's…
Since I've became a otr client it's been a very good experience. Easy to use app for uploading paperwork, quick broker credit check in seconds. Payout in minutes, if no issues with paperwork, even on the weekends. Need a fuel advance, no problem, just upload confirmation and BOL of approve broker and it done. My account Rep. Samantha Sapp is the best.
Response from OTR SolutionsMar 16, 2026
We really appreciate you taking the time to share this. Our team works hard to make sure carriers have the tools and support they need to keep their operations moving without unnecessary delays. It means a lot to hear that the process has been working well for you and that you’ve had a strong experience with the team. Thanks for trusting OTR to support your business. Happy trucking!
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Aquiles
Mar 15, 2026
Easy to work with
Easy to work with; great staff that helps and make things easier.
Response from OTR SolutionsMar 16, 2026
We appreciate you saying that. Our team works hard to keep things simple and be there when carriers need help. Thanks for working with OTR. Happy trucking!
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customer
Mar 14, 2026
Rodney,Pat,Nick are fantastic always…
Rodney,Pat,Nick are fantastic always ther to answer my questions never have any issues getting them on the line
Response from OTR SolutionsMar 16, 2026
Love to hear the team has been there for you! Thanks for the review and happy trucking!
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customer
Mar 14, 2026
Great service !!!!!
Great service !!!!!
Response from OTR SolutionsMar 16, 2026
Love hearing that! We appreciate you taking a moment to leave a review. Happy trucking!
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Freddy T.
Mar 9, 2026
Not a bunch of red tape to get my truck
Not a bunch of red tape to get my truck fixed
Response from OTR SolutionsMar 16, 2026
Thanks for the review and happy trucking!
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AYG C.
Mar 7, 2026
Excelente trabajo
Excelente trabajo
Response from OTR SolutionsMar 16, 2026
¡Gracias por tomarte el tiempo de dejar una reseña! Agradecemos mucho el apoyo. ¡
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Mohamed S.
Mar 7, 2026
Pay u on time with details information…
Pay u on time with details information about all invoices makes it extremely easy for me to know what load was processed and what was not
Response from OTR SolutionsMar 16, 2026
That’s great to hear. We know clear invoice info and reliable payments make a big difference when you’re trying to keep things moving. Thanks for sharing, and happy trucking!
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Ron T.
Mar 7, 2026
Customer Service
Good morning. I'm Ron Thomas with TF Major Movers. I just wanted to let you know that one of your guys went above and beyond the duties of his job to help me and convince me not to leave OTR. I was at my last factoring company for over 5 years, but left them due to the customer service I was repeatedly receiving. My new venture here was unfortunately going down the same path until Faheem, my fuel card guy, stepped up and offered to help me after I explained the situation. This was totally not his job, and I honestly didn't expect him to jump in the fight with me. But he did. And now I have a new team Emory. And I'm excited to work with them. Faheem is a solid person who dose what he says and means what he says. I hope you know how good of a guy he is to your clients and he should be commended for his professionalism and integrity.
Response from OTR SolutionsMar 16, 2026
This truly means a lot to read. Taking care of the carriers we work with is something we take seriously, and it’s great to hear that someone on the team stepped up when it mattered. We’re grateful you gave OTR the chance to make things right, and we’re glad you’re moving forward with the new team. Thank you for the thoughtful words and for continuing to trust us with your business. Happy trucking!
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