OTR SolutionsReviews of otrsolutions.com

I feel that less than minimum effort is made to validate invoices. I feel I have to call and intervene to often to see why the pay out is not happening. If I’m doing something wrong I should receive a call on the issue so that it could be fixed. If I was a customer that was strapped for cash, I would not be happy with the service.

To many foreigners that are hard to understand. Have to ask to get paid alot of times and the true non recourse factoring is false advertising

i don,'t know yet i have to active the card

Yall are slowly charging me more for factoring. I Was told it would be 3.3% last payment I recieved I got taken 3.8% It was only $2 but yall are taking extra money from me on the low. I realized when I did some calculations & it didn't add up

Not really satisfied with OTR for several reasons. They offered a factoring fee(3.25%) as long as we used their fuel card. The problem with that was that most of the fuel stops that they want you to choose from are not on route and the ones that are on route, are priced much higher on diesel than others. We found it to be cheaper to pay out of pocket at other fuel stops. You can find much cheaper fuel in routes that way. Once we stopped using the fuel card, our factoring fee went from 3.25% to 3.75% which is ridiculous. The “No Recourse” is a joke because of course they are going to offer you no recourse when even before they pay you for your invoices, they call each broker FIRST to make sure that the broker is going to pay OTR for your invoice. If the broker isn’t going to pay on your invoice for any reason, OTR will not factor that invoice for you. Secondly, if the broker is only willing to pay a certain amount of your invoice, then OTR will only pay you what the broker agrees to pay and now you’re stuck having to deal with the broker for the rest of the money. So of course they have a no recourse program because they are going to verify the funds with the Broker before they pay you regardless. It makes sense, but if the broker refuses to pay, you’re on your own. We also found a MUCH cheaper factoring company that offers the same things as OTR, but you don’t have to sign a contract and you can cancel anytime without having to pay for cancellation and they offered us 1.5% to factor so we will NOT be renewing our contract with OTR when the contract expires.

I don’t like the way you take money from my account send to the broker with out contacting me,some brokers they laying So between owner and broker OTR always on side of the broker they don’t care about you, broker say take $1000 that set they don’t ask you nothing is not work it’s need to be change

They charge me 25$ for every invoice after the2.75% deduction

3 start cus I had to wait a week to get my money I summit my paperwork for example Wednesday and the money is clear till next Wednesday to transfer to my bank to many days waiting