Otakuplan is listed under Clothing & Underwear.
Otakuplan (otakuplan.com) has 212 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Cindy
Hello and Good Day! Although my order was a bit delayed, my product was awesome. The quality and everything was great. I was a bit leary but the customer service person "Zach" helped and assured me that my item was on the way. It didn't make it in time for Christmas but was awesome. I would order again, however, I would order much, much earlier to get in time for my need. Thank you Otakuplan for keeping your word and getting me my product!
Rich T.
Items received were very nice but run a bit small.(hoodies). Reason for 4 stars is the shipping is quite slow. Not sure it’s worth paying for faster shipping. Zach was very good about getting back to me within a day. All i can sag is I received my items as described.Be patient with shipping
Adewale S. K.
I paid an extra $30 for expedited shipping which made the process of waiting much easier to deal with. Quality of shirt and graphic design are very pleasing but I thought the jacket would be thicker, the design is most important to me and it was done well
Sounds of F.
The product that I ordered was a really good quality, exactly the size we wanted (ordered an XL hoodie), and looked great! It took a little longer to get here than I would have liked (almost a month), and the package tracker used made it very difficult to understand where the package was at any given time, but other than that I'm pleased with my experience.
Jacob
My item arrived as described. I love it! I chose the cheaper shipping option, then decided I wanted to change it in order to get my item faster, but when I emailed them it didn’t seem like they understood English very well and simply tried to assure me of my item being shipped soon, instead of trying to help me upgrade my shipping option. Their website didn’t mention the kind of material the shirt was made of, nor washing instructions, and it wasn’t anywhere on the item when I received it, so I had to contact them, and it took a while for them to get back to me about it, but they did. I’m satisfied with my experience and very happy with the item.
Mitch B.
Customer Service was quick to respond and answer my question! Thanks so much!
Sarah H.
My items took over a month to arrive (late for Christmas) and the fabric they are made from is just terrible. What a waste of money and time.
Mandy S.
Very nice product. The sweatshirts are soft and not overly heavy. The shipping, however was very slow. I ordered the product a month prior to Christmas. It did not arrive until christmas eve. So, it just BARLEY made it. Attempted to contact the company several times via email and only got a response after complaining to paypal. My advice is make sure you use paypal to purchase if possible and allow plenty of time to get your order and not believe the 7-10 day quote. Of course, the holidays do slow down delivery, a month should have been plenty of time! Will most likely not use this company again.
