OSM WorldwideReviews of osmworldwide.com

The item I ordered on Etsy that was shipped by OSM Worldwide from Detroit to the Dallas area arrived two days early, so no problems here.

Vendors who use this service have to be aware of how bad this service is and still continue to use them. They do NOT serve in the best interest of their customers buying from them. I will never buy anything from a vendor using this outfit Again! OSM IS THE WORST OF THE WORST!

I thought a follow up was worth the time. As I reported earlier I had an excellent shipping experience. with OSM. I'm starting to wonder if all the complaints relate to "FREE SHIPPING". I also wonder if the negative responses are related your paying extra for priority 2-3 day delivery and not receiving you order within that time frame. If that is case then you should be filing a refund request from the shipper concerned. My experience still remains 5 star with OSM and 7-10/15 day free shipping. Many sellers advertise "free shipping" because they use inexpensive third party shippers to augment the primary shipper. I am such a seller and make every attempt to contain shipping costs and I do not offer any priority delivery options. I clearly state 7-15 day delivery time and rarely deliver late excepting unexpected weather conditions...and believe me when the there is a blizzard, hurricane or some other disaster there is going to be delays. I have been selling online since 1991 selling mostly small antiques and other collectables. All I can suggest is that you folks pay for priority shipping and ask for refunds from the shipper if item is late delivered. Otherwise I have little to say for that segment of our society that seems to simply enjoy being negative. As a BTW the USPS is making policy changes that will add several additional days to certain classes of mail, this is going to affect both sellers and buyers. These changes are an attempt to remain competitive as operational expenses spiral uncontrollably higher. Over the years my shipping cost have gone from about 11% to almost 45% and in most cases I "ship free", but you still bear the shipping because it is included in the "free shipping price". Hmmm! Maybe I should start a club with 5000-10000 of my customers to pay me about $100 a head per year and then I could continue to "ship free".

I ordered a jersey on September 26, 2021. Shipping is listed as 3-7 day delivery. I received a notice that the jersey delivery is anticipated to occur on October 6, 2021, which is more 10 days. I notice that NFL online uses a third party service called OSM Worldwide to handle shipping. They are based out of Georgia. I am in Louisiana. There is no possible way that it should take 10 days for an item to be received through USPS from Georgia. I checked tracking and it appears that OSM has had the jersey sitting at it's facility for 3 days now. It still has not been received by USPS for delivery. Very disappointing and misleading on the part of NFL Online Store.

Can you give less than one star?? they just sit on packages...are you waiting for the Package to "hatch" and hoping to get a second one that you get to keep?? SEND OUT THE PACKAGES!

This company is a JOKE. They have held several packages for weeks at a time. The package they have now has been there for 13 days. This is unacceptable. Do your job and get our packages out.

I ordered a book from Secondsale Books. The tracking number was through USPS. As you can see below, it took 12! days for OSM to deliver the book to USPS! The item was refunded to me in the meantime as "lost." Here is the tracking data, backwards in time: September 20, 2021, 1:10 pm Delivered, In/At Mailbox DECATUR, GA 30032 Your item was delivered in or at the mailbox at 1:10 pm on September 20, 2021 in DECATUR, GA 30032. September 20, 2021, 6:10 am Out for Delivery DECATUR, GA 30032 September 20, 2021, 5:24 am Arrived at Post Office DECATUR, GA 30030 September 20, 2021, 4:09 am Accepted at USPS Destination Facility DECATUR, GA 30032 September 16, 2021, 1:53 am Departed Shipping Partner Facility, USPS Awaiting Item AUSTELL, GA 30168 Shipping Partner: OSM WORLDWIDE September 15, 2021, 10:41 am Arrived Shipping Partner Facility, USPS Awaiting Item AUSTELL, GA 30168 Shipping Partner: OSM WORLDWIDE September 8, 2021, 2:19 pm Picked Up by Shipping Partner, USPS Awaiting Item MONTGOMERY, IL 60538 Shipping Partner: OSM WORLDWIDE

I think this company is just one person doing deliveries on foot. Or it's a company that has a fetish about holding your items as long as possible in a warehouse. Purchase an item that uses this company and you'll be waiting for a very long time, with no updates.