I understand that some people may have had terrible experiences with this company, but my experience was excellent! I order some Easter pamphlets from a company on Amazon and they used OSM Worldwide. The shipping was speedy and the tracking process was easy. I prayed, after reading all the negative reviews that my items would arrive before Easter and they did!
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Adi
Positive experiences with OSM
Like many of the reviewers here, I’ve also had to rely on OSM inadvertently because of suppliers from Amazon using them to get the product shipped to USPS. My experience in these cases has been quite different from the majority of reviews below.
My items have arrived on time and undamaged. I feel a lot of reviewers on here suffer from mismatched expectations. I usually seem to get OSM from suppliers, when I choose slower delivery alternatives. They don’t deliver super quick, but they deliver within the time they promised.
Why does one feel the need to track one’s package every second or minute of the day? What’s the problem if your package sits in York for a week, if it still arrives on/around the expected date? When you text your wife sitting in the next room, that message first goes outside the earth’s orbit, gets bounced all around the world and then makes its way to the living room. Maybe some day we will start obsessing over the path of that message too.
If you choose expedited delivery, and your supplier chooses to use a slower service, then the ball was dropped by that supplier, not by OSM. Without a clearer understanding of supply chain dynamics, and with unnatural / unhealthy expectations, it is easy to blame the messenger.
My advice - lighten up. Most people who have positive experiences don’t come on here to post a review. I wanted to change that and provide some perspective. I’ve used OSM - again, inadvertently - many times over the past several years, and my experience with them isn’t any more incrementally positive or negative vs. other good suppliers. They generally meet, or as in my most recent case, exceed expectations.
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Anjolie
An order was place on EBAY
An order was place on EBAY, seller "Second Sale", there was mixed up (Ebay) with address & seller was contacted immediately but seller Would NOT respond to my Several requests for Address Update info. OSM DID Respond More than Once to Advise me of Updated
info regarding my Address. I am SO Grateful.
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Herenti H.
ive never had an issue with them with thriftbooks
ive never had an issue with them through thriftbooks and i order a lot from there. here's to hoping i wont in the future! OSM is one of the faster 3rd party shippers ive seen and the shipping price is very cheap.
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B. S.
Positive first experience with OSM
Lots of negative reviews here but my first experience with OSM has been positive. I ordered on 2/13, received notification of pickup later that day in CA from USPS using OSM as the shipping partner, the next update was on 2/14 that the package was in York PA and it was transferred to USPS in Nashua NH officially yesterday afternoon 2/15 for delivery today in Newmarket NH. It's actually the quickest I've received a delivery from this company that I order from regularly.
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Sean D.
Package arrived early!
Package arrived early!
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Jennie E.
Was able to get my package tracking…
Was able to get my package tracking information from website
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Susan
My package arrived early
The item I ordered on Etsy that was shipped by OSM Worldwide from Detroit to the Dallas area arrived two days early, so no problems here.