Hank G.
Seller claimed it was using USPS
Seller claimed it was using USPS. OSM picked it up in Keensville, NY on May 26 2024. It is 9:30 PM. It has not shown up anywhere in 9 days! Keensville is about 416 miles away.
OSM Worldwide is listed under Shipping & Logistics in Bensenville, Illinois.
OSM Worldwide (osmworldwide.com) has 445 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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445 approved reviews, newest moderated first
Hank G.
Seller claimed it was using USPS. OSM picked it up in Keensville, NY on May 26 2024. It is 9:30 PM. It has not shown up anywhere in 9 days! Keensville is about 416 miles away.
Dale E G.
I also will be leaving a negative review for my seller because of the shipper that was used for sending my order. I ordered a book on May 19, 2024 to be used in a class starting June 4, 2024. The delivery date was to be between May 25 and May 30, 2024. OSM Worldwide picked it up on May 20, 2024 but then gave it a joy ride to who knows where before it arrived at their shipping facility in Glendale Heights IL on May 29, 2024. Then things got better or so it seemed. It left Glendale Heights the next day. It only took one more day for the book to arrive at the USPS Regional Facility in Kansas City KS on May 31, 2024 and then was transferred to Wichita KS later that same day. Now however it has taken two days for the USPS to acknowledge receiving it and the latest from them is that the book will finally be delivered no later than 9:00 p.m. on June 5, 2024.
Tommy M.
Incredibly slow. OSM for some reason held the package for 5 days in one location before passing it on to USPS who are now delivering it the same day they received. To be fair, we are still inside the original guesstimate time of arrival. I was in no big hurry to receive this package (a book). Part of the reason I purchased from the eBay vendor was it was so cheap with shipping included. I am guessing OSM rents the book out for a few days to subsidize their costs.
Wendy O.
Hey OSM, I ordered an item from a Colorado-based vendor, 40 miles from me. OK, cool. You picked it up in Colorado Springs. 40 miles from me. OK, cool. Hop, skip, and jump down Colo. 115 and U.S. 50 and I should have it, right? So what is my package doing in GRAND PRAIRIE, TEXAS????? TEXAS And when is it going to come back to Colorado?
Paul K.
The Pony Express was faster and more efficient. I can't do anything at this point to change the vendor's "Shipping Partner" but I can (and will) never buy from that vendor again as long as they continue to use OSM Worldwide as their chosen "shipping" partner. (Question for vendors who do use this scam company: What planet were you folks on when you chose OSM and what were you smoking while you were there?)
Scott M.
I buy a lot of used books, and two of the major online booksellers (neither is Amazon) use OSM. As reported by 95% of people on here, pkgs make it to York PA or Glendale Heights IL, and then they sit for one to two weeks as USPS "awaits item." They seem to operate using the same tortoise-paced bulk shipping practices as the godawful UPS Mail Innovations (which directs pkgs in my region to Smyrna TN to rot in a warehouse). What it comes down to is, these companies are boosting their profit margins at the expense of prompt customer service. But who cares about customers, right? They have no recourse except to wait, and the freight company is only responsible to their shareholders.
LulaRoe Jen S.
So confusing. My package was delivered from Smyrna TN to Austell, GA where it has literally sat for 3 days and now been scanned again as having just "arrived" again, as if it has not already arrived and been scanned 3 days earlier. Then an hour later it departs the facility finally but no further info , USPS is still "awaiting item" and no ETA. $300 in skincare products I ordered almost a week ago. I ordered other products the same day from different companies that have already been delivered. Why anyone would use this shipp8mg partner that is clearly useless and moving things around or.golding onto things in order to up charge their vendors is beyond me. This company needs to be shut down. Total scam.
OSM worldwide S.
Worst company ever my Mother’s Day gifts have been sitting a hour away for 7 days now best thing that could happen to this company is it gets shut down or burnt down